ICS Update = Late/Delayed Incoming Texts

PJB

Phone: HTC Sensation (not rooted)
Provider: 02
Platform: 4.0.3
HTC Sense ver: 3.6
Shoe size: 9 (UK)

Updated to ICS recently and started to notice I was receiving texts late, usually 10 mins after they were sent to me. This is intermittent and there seems no reason as to why that I can find.

Uninstalled Handcent and installed Go SMS Pro and seemed to do the trick for a few days but then it happened again.

Uninstalled Go and used stock SMS and again worked OK but I noticed it again a couple of days ago.

Rang O2 and did Sim wipe, reentered SMS centre no and still got delay. Also tested SIM in another phone and works fine, no delay. They said it is a phone fault then.

Called HTC and they advised that I had a corrupted update and that I needed to factory reset, which I have done. Unfortunately the problem still persists.

Spent the afternoon sending myself texts and some go through and some do not.

I do have poor service at home, 1-2 bars, but this was never a problem before the update.

Other than that I had the "Android is Updating, Optimising Applications" issue but his has now cleared.

Sometimes I do not receive messages at all and have to restart phone, once or more, to get messages.

HTC want me to send the phone in for repair but thought i'd see if can get any help from you lovely people first!

HELP PLEASE!!!

banger9365

your best asking on here http://forum.xda-developers.com/index.php

gjchester

SMS messages have never been a time sensative service, they can be delayed or lost without any obvious reason or if the network is busy (think New years eve when the network always grinds to a hault for a few hours) but this does sound like a phone fault.

If you've reverted to to stock then HTC for a repair may be the only answer.

Jon_01

If the factory reset hasn't worked and you really don't want to send it to HTC the only other option I can see would be to root the phone and flash it with the previous version of the op system.

You should find all the info you need if you want to go that route on XDA through the link in post 2...

PJB

It seems that it is a fault at O2s end after all.

I'm fuming, spoke to them twice last week and they fobbed it off and sent me to HTC so had to do factory reset etc, taking hours and causing untold grief. Where if the she'd of done her job and looked at he fault properly the test message report she sent me would of told her that the fault was with the network. Not to mention the work i've lost out on!

Had to switch phone to 2g and messages come through fine and they've raised a fault for an engineer to check at local mast(s) and get back to me in 5 days.

visidigi

...I'd be pretty confident its not the mast...lately o2's SMS timings have been shocking at best.

I've been in 6 different cities in the last 7 days, all of which had a minimum SMS transfer time of 5 minutes, one city took an hour...

PJB

I think it may be the mast as when I switch to GSM(2g) I get my texts through fine. It is only the 3G that is an issue.