Contacting Orange

yorkshirecath

Am having bad connection issues with Orange and after waiting a week they are still ongoing.
The have said there is an issue with the line which would take 48hrs to rectify, 4 days on we are still the same.
Have been ringing and ringing them since Tues only to be told there server is down.
Have contacted there customer services via email who are beyond useless.
Anyone know of any tel number or email address i can escalate this too or i may go mad!
Many Thanks

DonnyDave

yorkshirecath wrote:

Anyone know of any tel number or email address i can escalate this too or i may go mad!

Email the executive office executive.office@orange.co.uk

yorkshirecath

DonnyDave wrote:

Email the executive office executive.office@orange.co.uk

Thanks
Will give it a try

marbella

Try ringing the Customer Action Team - 0113 2982005 between 9-5pm Mon to Fri.. When I rang this I seemed to get a bit further , although I still ended up changing to BT Broadband and had no further troubles.