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Charged for receiving junk text

Lova_2
Lova_2 Posts: 41 Forumite
I am on pay as you go and have been receiving junk text every few days. Each time I receive the text, I get charged £1.50. I never subscribed to anything like that. I called my network to block the text but they say they can't do it, they just gave me the helpline of the company sending me the text, I can't get hold of them. Can anyone help please as this is costing me a fortune.
Waddle you do eh?
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Comments

  • drahcir_2
    drahcir_2 Posts: 4,127 Forumite
    1,000 Posts Combo Breaker
    try texting the word "stop" to the number
  • Lova_2
    Lova_2 Posts: 41 Forumite
    Thanks drahcir. I just tried that, but it said couldn't send the text, the number as it appears on my statement is 700034814
    Waddle you do eh?
  • kaaloo
    kaaloo Posts: 346 Forumite
    Hi Lova

    Try this site - its very good.

    http://www.grumbletext.co.uk/index.php

    K
    Bismillah
  • MissG_2
    MissG_2 Posts: 869 Forumite
    Try replying to the text with the word "stop" and that will normally do it within a day or so. If that fails you could request a change of mobile number.

    Regard

    Kelly
    The best things in life are for FREE!!!
    If you like what you see and find this info useful, please use the thanks button. It costs nothing and means so much.
  • jiji
    jiji Posts: 226 Forumite
    MissG wrote:
    Try replying to the text with the word "stop" and that will normally do it within a day or so. If that fails you could request a change of mobile number.

    Regard

    Kelly
    Kaaloo, The site you mentioned Brillant. I visited the site & amazed with the information very useful. I would like thanks sharing the site.
  • shrek101
    shrek101 Posts: 2,249 Forumite
    I don't know where these companies get off, why should someone have to tell a shoddy outfit to stop harassing them, god damn authorities and phone companies should shut these companies down that spam people with authorization.

    No longer a user, goodbye folks. PLEASE delete my account. Thank you
  • Lova_2
    Lova_2 Posts: 41 Forumite
    Thanks Kaaloo for Grumbletext. Unfortunately I am on Virgin and the stop service doesn't work with them. I can't text stop to the number, can't call the company (only a voicemail message there). What choice do I have, except being forced to get a new number? I took the sim out as I don't fancy receiving another one of those texts.
    Waddle you do eh?
  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    Taking the sim out won't solve the problem .... the texts will just sit on the sim until you put it back in the phone. If you have tried everything, you will just have to change your number.
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
  • sunflower_2
    sunflower_2 Posts: 1,471 Forumite
    wot happens if u hav contract?

    do u hav to pay to change ur number?

    i hav had my number for years and would hate to think i would hav to change it just cos of junk texts

    how can this be legal?
  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    Sorry, for the delayed reply - have been away.

    If you can't stop the junk texts, and your mobile provider can't help you, then the only thing I can think of is for you to change your sim/number.

    Also, try to avoid signing up for polyphonic ring-tones and replying to junk texts, coz they seem to be the worst offenders.

    Good luck
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
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