Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

weeg

Catatonia wrote: »

What's the biggest fee increase people have got with Gap? They just called me about a job, and offered 3xfee. I asked if they could do a bit more, and they asked me what I was expecting which stumped me a little bit. Has anyone had 10x fee or higher?

20xfee is the highest I've ever had BUT it did involve a 5 hour round trip. Only worth is because a) I run a very economical car b) I like driving on country roads.

Big_Graeme

Anyone get a random amount paid in from TNS today?

My figure is considerably more than expected and I can't make it match any work I've done for them and as per usual no one is answering email.

tas123

Big_Graeme wrote: »

Anyone get a random amount paid in from TNS today?

My figure is considerably more than expected and I can't make it match any work I've done for them and as per usual no one is answering email.

I've also got a weird amount that does not match anything but is less than I was expecting, I emailed the payroll department and was told to check Sassie to work out what I had been paid! I give up....

Middy

I am trying to register with TNS. I have read their info about what they expect from me, how to do reporting etc, but I am stumped by their test. I have read the blurb at least 4 times and made notes. I still can't get 100%.

The questions are:
Why do companies use Mystery Shoppers?
Provision of 'first hand' information from a customer's perspective Validate and measure recruitment and training programmes Want to excel in the quality of service they offer to their customers All of the aboveAnswer is all of the above

What qualities do you need to become a TNS Mystery Shopper?
Honest, responsible and extremely reliable Submission of objective and accurate feedback within the agreed schedule Observant without seeming to be obvious All of the aboveAll of the above again

Upon receipt of the briefing notes you should:
Print out a copy to take with you on the visit Read thoroughly to ensure that you are fully prepared for the visit Contact the visit location to confirm date/time of visit Put them to one side until after the visitRead thoroughly to ensure you are fully prepared for the visit

Why is it important for you to consider your appearance before your visit?
So that I look like a normal customer/shopper To ensure that I am able to make observations without being detected To prevent a member of staff recognising me as a mystery shopper All of the aboveAll of the above

If a member of staff suspects you of being a mystery shopper you should:
Walk away Ask "What is a mystery shopper?" Deny it Confess that you areAsk what is a mystery shopper

Which of the following is an objective comment?
The person serving me was really spotty The food tasted horrible The tables were really sticky The place setting was missing a knifeThe food tasted horrible

When should you submit the completed evaluation questionnaire following a visit?
Within 1 month Within 1 week Within 48hrs Within 24hrswithin 24 hours

Under what circumstance may an assignment questionnaire be completed on site:
If there is a lot of information to remember When completing a hotel visit (within the privacy of your own room) If you think a member of staff is not watching you When carrying out a restaurant visitWhen completing a hotel visit

What criterion will your performance be monitored on?
Accuracy and timeliness Spelling and grammar Following the brief as instructed All of the aboveAll of the above

What should you do if you need to cancel or re-arrange a visit?
Ask a friend to carry out the visit for you Do nothing Contact the client directly to re-arrange Contact the TNS Mystery Shopping team immediatelyContact TNS

Where am I going wrong? I haven't had any problems with the others I have registered.

misssarahleigh

If any of you have the quidco app have a look. There's 20 plus shops showing.

Didn't have anything to do at lunch so walked round town and bagged £3.20 in check in's.

Not a massive amount, but it paid for a nice costa and I managed to also get some perfume. Those on o2, check that app to. They have a free drink from Nero on, as well as £10 off the Fragrance Shop with no minimum spend and it applies to sale items (picked something up reduced from £30 to £15 and only paid £5).

I'm easily please :-)

serendipity2706

Which of the following is an objective comment?
The person serving me was really spotty The food tasted horrible The tables were really sticky The place setting was missing a knifeThe food tasted horrible

NOPE< That is an opinion, Someone else might think the food was brilliant. Missing a knife is the right answer because it is a fact, not an opinion.
Have another go

Middy

serendipity2706 wrote: »

Which of the following is an objective comment?
The person serving me was really spotty The food tasted horrible The tables were really sticky The place setting was missing a knifeThe food tasted horrible

NOPE< That is an opinion, Someone else might think the food was brilliant. Missing a knife is the right answer because it is a fact, not an opinion.
Have another go

It worked - Thank you. Not fully with it today.

Middy

I received an email from MF about staying at a holiday park in North Norfolk and getting paid £12.10 per day towards the cost of the pitch. Can take a tent or caravan with you. Can have between 2-6 in the party. Problem you can only do it from 30th June - 3rd July or 29th June - 2nd July.

Can't do it as I don't have a tent or caravan or anyone that will come with me that short notice! Plus working!

dazza.mk

tas123 wrote: »

I've also got a weird amount that does not match anything but is less than I was expecting, I emailed the payroll department and was told to check Sassie to work out what I had been paid! I give up....

Have you clicked on the link at the top of the Sassie page Shopper Payment Review (inbetween 'Extended Shopper Profile' and 'Tests and Qualifictaions')
That 'should' so an online payslip for what you've been paid, saying that I've seen others saying they've been paid fees but no expenses.

PeteW

Middy wrote: »

I received an email from MF about staying at a holiday park in North Norfolk and getting paid £12.10 per day towards the cost of the pitch. Can take a tent or caravan with you. Can have between 2-6 in the party. Problem you can only do it from 30th June - 3rd July or 29th June - 2nd July.

Can't do it as I don't have a tent or caravan or anyone that will come with me that short notice! Plus working!

I thought that email was hilarious - "Fancy travelling across the country to sleep in a muddy field? We'll give you £12 towards the cost!"

Err.. I'm alright ta!