Will I keep my F+F bolt on? (O2)

caeler

Hi all

I came to O2 about 5 years ago, with a Friends and Family bolt on which gives me 30% off my tariff. A few years ago I switched to a Simplicity tariff (12 months 300 mins unlimited text and data) which costs me £10.72 and I kept the F+F bolt on. I use barely any data or minutes so this is working out quite expensive, but I still want a pay monthly contract.

However I'd like to switch to their new 12 month simplicity with 300 minutes with 100data at £13.50 which currently receives a £3 discount making it £10.50.

Does anybody know if I'll keep my F+F bolt on? Obviously if I don't there is no point changing. I am worried about losing it as I don't remember the T&C's, especially now the old F+F bolt on isn't available anymore.

Thanks in advance for your help!

thegoodman

Have you telephoned O2 customer service?
If I was you I will do that first

caeler

thegoodman wrote: »

Have you telephoned O2 customer service?
If I was you I will do that first

Obvious I know, but I am worried about losing the substantial discount and if I call and alert them to it, they might realise I shouldn't have it?! Irrational I know. I hoped if somebody had some knowledge about F+F, when I do eventually call I would be more confident!!

caeler

I took thegoodman's advice and called o2 this morning. (202 free from o2 mobiles). Basically I keep the F+F 30% discount until I upgrade/change tariff. O2 have significantly changed their Friends and Family package and now don't do a 30% discount, it is now as a open code discount which offers credits of up to £100 depending on what package you take. So the advice is to hang on to this as long as you can as it is worth a fortune!!