Amazon sellers 'out of stock' and not telling buyers

Strapped

soolin wrote: »

An update on this. I'm still waiting for my refund from the eBay mega seller, when they said it would take a week or so to action I thought they were joking-obviously not. I'm debating opening a PayPal claim just to try and force their hand, but I'll probably chicken out and just wait until they get round to it.

I had someone open a case on me this morning. Their return arrived late yesterday afternoon. I wish they'd had your patience! (I've now refunded them even though it came back in less than perfect condition).

Meadows

soolin wrote: »

I'm having a bad time trying to buy garden/household items on Amazon marketplace at the moment.
At the end of March I bought 4 items all from different marketplace sellers all with fair feedback and sat back and waited for delivery- and nothing ever arrived.
Fearing a courier or Royal mail meltdown I have contacted all the sellers and it appears that two had no stock and have refunded me, one claims it was sent but is obviously lost and is now out of stock so is refunding me tomorrow and the fourth has yet to reply.
I'm rather cross that I didn't contact them after a few days rather than wait two+ weeks to find they re not going to deliver, but realised claiming 4 lots of non receipt would make me an obvious scammer according to many sellers on here. The three that are being refunded are still selling the same product with nothing to say they are out of stock.
I don't usually have half these problems on Amazon, so have just re ordered similar products and paid a pound or two more to buy direct from Amazon instead.

Don't they have to comply with the same rules that none business sellers have and that is you are "meant" to confirm shipment and then monies are released to them. Sounds like a case / cases for complaint to Amazon.

These claims through Amazon are only limited to a few (life time) which seems odd to me, if you had cause to raise a claim then why should the amount you are allowed be restricted. Then what you are no longer covered (luckily as yet I have never had to go down that route).

porto_bello

My limited experience of dropshippers has left me with the impression that they are something akin to the secondhand car dealers of the internet.

This isn't through buying from them, but from selling something honestly described as used and then receiving an eBay message asking me to send the item to some different name at a non-paypal registered address.

A little dig into the buyer's account has revealed, that just before the bought my used item, they sold one listed as brand new, at full price, with a stock photo, to an unsuspecting buyer whose eBay ID matches the surname the dropshipper wants me to send my used item to!

On both occasions, I refused to send the item to anywhere but the buyer's official Paypal registered address, which at least kept me outside of their dropshipping antics.