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Megabus ticket compensation

rocknrolla_3
rocknrolla_3 Posts: 7 Forumite
in Consumer rights
Hello everyone!

I was wondering - what rights do I have in the following situation:

A bus from MEGABUS company has arrived to London almost 1 hour late and caused a delay to work. Enquires about any kind of compensation seem to be ignored.

Am I entitled to at least a full ticket refund?

Thank you very much.

Best regards.
«1

Comments

  • jamespir
    jamespir Posts: 21,456 Forumite
    i think they only give refunds if the bus was cancelled AFAIK
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • EycplUK
    EycplUK Posts: 777 Forumite
    rocknrolla wrote: »
    Hello everyone!

    I was wondering - what rights do I have in the following situation:

    A bus from MEGABUS company has arrived to London almost 1 hour late and caused a delay to work. Enquires about any kind of compensation seem to be ignored.

    Am I entitled to at least a full ticket refund?

    Thank you very much.

    Best regards.

    One Hour Late :eek:
    In London that`s called On Time :T
    :rotfl:
    A Bast**d I May Be ! I Was Born One !
    Whats Your Excuse ?
  • The_ICT_Engineer
    The_ICT_Engineer Posts: 617 Forumite
    EycplUK wrote: »
    One Hour Late :eek:
    In London that`s called On Time :T
    :rotfl:
    That for Stagecoach is classed as a early arrival.
  • vuvuzela
    vuvuzela Posts: 3,648 Forumite
    rocknrolla wrote: »
    Hello everyone!

    I was wondering - what rights do I have in the following situation:

    A bus from MEGABUS company has arrived to London almost 1 hour late and caused a delay to work. Enquires about any kind of compensation seem to be ignored.

    Am I entitled to at least a full ticket refund?

    Thank you very much.

    Best regards.

    I suspect you have no rights to any refund. Was the problem caused by the driver or general traffic ?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    If it was vital that you got to work on time you should have caught an earlier bus, anyone who has travelled on UK roads in the last 30 years should be aware that delays are the norm.
  • heretolearn_2
    heretolearn_2 Posts: 3,565 Forumite
    If it was because the bus broke down or something that was under their control possibly.

    If not under their control, no.
    Cash not ash from January 2nd 2011: £2565.:j

    OU student: A103 , A215 , A316 all done. Currently A230 all leading to an English Literature degree.

    Any advice given is as an individual, not as a representative of my firm.
  • wealdroam
    wealdroam Posts: 19,181 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    OP, what did the driver say at the time?
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    From the Megabus Website:-

    "h. No compensation will be offered if your journey is cancelled or delayed."
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
  • wealdroam
    wealdroam Posts: 19,181 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    phoodless wrote: »
    From the Megabus Website:-

    "h. No compensation will be offered if your journey is cancelled or delayed."
    But that condition applies to the Megabusplus service, which is partly by train.

    The OP hasn't said he was using Megabusplus, but I think his chances of getting a refund are exactly the same. :D
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No, buses do sometimes run late.
This discussion has been closed.
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