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Comments

  • krayzechick
    krayzechick Posts: 334 Forumite
    sent my emails! :D
  • barney1979
    barney1979 Posts: 22 Forumite
    yes they must be trying it on as they've already said in writing to me that it was a pricing error rectified immediately. Somebody needs to get their story right! This guy is getting on my nerves now. I just want my voucher!
  • Maysie
    Maysie Posts: 2,379 Forumite
    Dear Sharon

    Your original transaction was voided because the posted promotional price was incorrect. As soon as we realised that an error had been made we took steps to refund any monies that had been taken, which we did in your case.

    This offer was made to a specific closed user group in our employee benefits scheme and I wonder if you would be kind enough to advise me which scheme you are part of so that we can verify your entitlement to participate?

    Yours sincerely
    Paul O'Brien

    Managing Director
  • debsy42
    debsy42 Posts: 1,759 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ditto

    Your original transaction was voided because the posted promotional price was incorrect. As soon as we realised that an error had been made we took steps to correct it and refund any monies that had been taken, which we did in your case.

    This offer was made to a specific closed user group in our employee benefits scheme and I wonder if you would be kind enough to advise me which scheme you are part of so that we can verify your entitlement to participate
    ITV Winners Club #87 :eek:
  • Maysie
    Maysie Posts: 2,379 Forumite
    i am writing a snotty reply lol
  • debsy42
    debsy42 Posts: 1,759 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Maysie, let me know what you say so I can fire one as well lol
    ITV Winners Club #87 :eek:
  • krayzechick
    krayzechick Posts: 334 Forumite
    I feel so guilty for letting everyone know this and who are now having to go to the trouble of writing emails to Mr O'Brian.

    ...whom ive still not had an email from!!!
  • Maysie
    Maysie Posts: 2,379 Forumite
    debsy check your messages.
  • krayzechick
    krayzechick Posts: 334 Forumite
    When you call the order line you quote 'brinc' so it might be worth a shot at that?? :o
  • Twopints
    Twopints Posts: 1,776 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I feel so guilty for letting everyone know this and who are now having to go to the trouble of writing emails to Mr O'Brian.

    ...whom ive still not had an email from!!!
    It's OK - he's probably read what everyone has to say on here already.... ;)
    Not even wrong
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