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The Claims Guys at it again

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  • Timalay
    Timalay Posts: 945 Forumite
    Part of the Furniture 500 Posts Photogenic
    edited 29 May 2012 at 6:25PM
    BOLTON09 wrote: »
    Having worked for numerous companies in the past including the claims guys, I can say that this is one of the most professional I have worked for. The phone numbers come from people not opting out of financial services usually on websites or quizzes, such as the national-lottery, go compare, van insurance and the like.

    people are only doing their jobs and the computers they use ring the phone numbers, they pop up on a screen and those ringing you have no idea of how many times you have been called etc.

    I know for some it is a nuisance due to the volume of companies out there but they are regulated and I can assure you with over 300 staff in 9 departments they are one of the best and most professional who exist in the business.

    The company strives on people who work there to be professional and have adequate training on the areas they are dealing in. if you are nice and civil to them they will ensure you are not called again.

    Rude people just go back into the system again!.

    Remember we all have a job to do, no matter what it is - you may not be interested but please be civil and polite and they will deal with you in a professional manner

    if you want to know more or contact the company / complain go to website which you will find on a search



    I

    Hmm, methinks you are a bot.

    Sorry there's only so much niceness you can have after being called 2-3 times (at least, if not more) a day and telling them you are not interested. Also I hate how some of them use an automatic dialling system, and it takes about 10 (+more) seconds to talk to someone (in my eyes that's just rude).
    Also you say "The phone numbers come from people not opting out of financial services usually on websites or quizzes, such as the national-lottery, go compare, van insurance and the like". When it's a well know fact some of these companies use an automatic dial system.
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