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Rapport is interfering even when working offline

Kernel_Sanders
Kernel_Sanders Posts: 3,617 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 8 April 2012 at 4:35PM in Techie Stuff
I have Rapport as security for online banking, but when I'm not even connected to the internet it sometimes stops me from doing things. Furthermore, Task Manager can't disable it.
For example, I had to remove Adobe from my C drive as I had a warning that memory was critically low. I have now cleaned up the drive, but the amount of free space is only around 850MB, so I am trying to reinstall Adobe on the D drive. However I got the error shown in the screenprint. What business is it of Rapport?
I'm running XP Home with Service Pack 2.

rapado.jpg
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Comments

  • m5rcc
    m5rcc Posts: 1,544 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Rapport adds zero value. It's not mandatory and is more of a hindrance than an aid.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I have Rapport as security for online banking, but when I'm not even connected to the internet it sometimes stops me from doing things. Furthermore, Task Manager can't disable it...............................

    The best advice you will get on this forum is to remove the crap that is rapport.

    See here for simple instructions.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    espresso wrote: »
    See here for simple instructions.
    Why does that tutorial leave the 'Delete all user settings' box unticked?
  • MoneySavingUser
    MoneySavingUser Posts: 1,667 Forumite
    Rapport has never caused me any problems not sure why everyone complains about it...

    anyway that error message isn't from rapport it is from the windows installer service
  • John_Gray
    John_Gray Posts: 5,847 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Rapport has never caused me any problems not sure why everyone complains about it...
    The reason why "everyone complains about it" is, presumably, because it has caused them problems. The problems are not experienced by everybody, just by a significant subset of users. You are fortunate that it works for you without problems...
  • poppy10_2
    poppy10_2 Posts: 6,597 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yep, get rid of rapport, it's completely ineffective and slows down your computer more than most malware.
    poppy10
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    You're presumably concerned about security - running rapport - I presume you bank online.

    You're running an outdated, unsupported, insecure Operating system - XP sp2.

    You're also trying to install an outdated, unsupported, insecure program - Adobe Reader 7x

    http://secunia.com/advisories/product/4546/?task=advisories

    http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Exploit%3aWin32%2fPdfjsc

    You'd do well to make the system more secure by updating to SP3 and updating any insecure programs.

    http://www.microsoft.com/download/en/details.aspx?id=24

    http://secunia.com/vulnerability_scanning/online/
  • dsavvy83
    dsavvy83 Posts: 165 Forumite
    Rapport has never caused me any problems not sure why everyone complains about it...

    anyway that error message isn't from rapport it is from the windows installer service

    I must agree here, i have had no problems with rapport. The only thing i can think is that it is clashing with other software on your machine. Might be worth investigating what other background software you have running in the background and turning them off one by one or turn them all off and turn them all on one by one, through MSCONFIG option.
    ewwwww what is that...
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    My only problem with Rapport is the "Download now" page each time I visit my bank, never yet have I clicked "Ok" :)
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • spud17
    spud17 Posts: 4,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My only problem with Rapport is the "Download now" page each time I visit my bank, never yet have I clicked "Ok" :)


    Easily cured, use Linux, I don't get the prompt. :):D
    (Don't worry about replying, I know you're a knowledgeable regular ;)).

    Well it's a few hours since someone posted 'Install Linux'. :p
    Move along, nothing to see.
This discussion has been closed.
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