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Natwest e-isa

Hi everyone.... just wanted to put this one out there, to see if others have experienced the same bizarre communications from Natwest.
Firstly it seems Natwest dont give a monkeys about there existing customers, but welcome in new customers with bonuses and fantastic rates. All existing customers either stay on terrible interest rates and look like idiots, in comparison to the rest of the saving accounts offered by other banks, or take there money and loyalty that many including myself have given to Natwest over the years and find a better rate with a better bank, ie Santander / Halifax / Llloyds etc etc etc.
But the biggest problem i have with Natwest is that they have been promising me that if i deposit £2000 in my e-isa after April 6th 2012, then i will automatically receive the 1% bonus that all new customers are going to enjoy. However there is no details on the website outlining this, and i have been told this morning that its not true and whoever told me that in Natwest have got it wrong. Has anyone else enquired about this and had the same answer?? is it really a load of rubbish, and Natwest really dont want existing savers money any more?? because lets face it if existing customers still remain on ridiculously low interest rates, surely nobody is going to keep there money with them?!!
Look forward to peoples comments on this one.
Many thanks.

Comments

  • joe_purdy
    joe_purdy Posts: 302 Forumite
    i was also told this about the 1% if you add £2000 which i have done, wont be happy it i dont get the bonus. I was told this in branch by a member of their staff.
  • Awesome, glad you been told it also, if we dont get it, can me and you cause a big upset, and get it in the press etc etc..... honestly you try calling them today: 08456002803, i guarantee you they say this offer is not heard of.
  • joe_purdy
    joe_purdy Posts: 302 Forumite
    i was told this in the barrow-in-furness branch, which branch were you told in? Surely if there telling people about it they must honor it!
  • I have been told numerous amounts of times on the phone, and also in the branch at Crystal Peaks near Sheffield. I find it so strange there is no literature, and nothing can be provided in writing of this offer. Which is why i am beginning to think something not quite right now that they keep saying it doesn't exist this offer, when i phone them funnily enough in the new tax year!, just before the new tax year it was a different story.
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