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Mobile rainbow, "my claim not received"
My first claim was up early this month so I sent all relevant documents "recorded and signed" to them. Followed up with email asking for confirmation if they have received claim and when payment will be made.
Took 4 working days till email was picked up and a further 2 working days for response:
your claim has not been received, please send proof of delivery.
Is that standard practise to scare customer off and has anyone got any experience how likely it is my claim will be paid (bear in mind I have got proof).
Any further advise?
Thanks for any helpful reply.
Took 4 working days till email was picked up and a further 2 working days for response:
your claim has not been received, please send proof of delivery.
Is that standard practise to scare customer off and has anyone got any experience how likely it is my claim will be paid (bear in mind I have got proof).
Any further advise?
Thanks for any helpful reply.
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