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The Swagbucks Challenge

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Comments

  • Torialou78
    Torialou78 Posts: 1,295 Forumite
    OMG, absolutely FURIOUS with payment wall. Have just had a response to my claim about unpaid SB for a survey I completed. I took several screenshots throughout the survey, including 1 that showed the completion bar at 100% which was the last page I could printscreen. Even though I emailed them all of this, they claim that they couldn't find my survey in their files, therefore they will not credit me.

    SO basically, don't bother with screen shots for payment wall cos if they don't feel like handing out the bucks, they simply wont, even if you can PROVE that you did the survey.

    Angry? much?

    I had the same the other day, they told me that the company running the comp could not verify my address and phone number so my entry was void.

    I went to Swagbucks and lodged a complaint. Showing my name and address on the screen shots and told them I could send them copies of my address on bills and a copy of id if the company said I do not exist. Swagbucks gave me the points and said sorry it happened. So I would suggest going to swagbucks they were really nice. Had to bother them twice now. x
  • Torialou78
    Torialou78 Posts: 1,295 Forumite
    guys how do I report missing credit for a daily survey :-/ I have one from last week as well going to have a go but can not see the link anywhere :-/ lol
  • Alicarroll
    Alicarroll Posts: 127 Forumite
    Torialou78 wrote: »
    guys how do I report missing credit for a daily survey :-/ I have one from last week as well going to have a go but can not see the link anywhere :-/ lol

    I have one from 25/6 (see post above) I reported it via the Trusted Surveys link but they have refused payment even though I sent proof!!
  • killerpeaty
    killerpeaty Posts: 2,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Alicarroll wrote: »
    I am so mad, I am missing out on sb's here there and everywhere. I completed a Daily Survey on 25/6 (the monday after the nightmare weekend when no surveys credited) I have a screen shot of the 'congratulations' page with the date in the corner and my name at the top etc etc which I have sent to SB, I have had an email back (after only 1 hour) to tell me that there is no record of me doing the survey and that I wont be getting my sb's. How much more damn proof do they really need?? I had a refusal from Payment Wall after sending them proof too, never got my 14 sb for 'liking' Acer on FB and they are refusing too even though I have a screen shot of my FB page with evidence of the 'like'
    Sorry for the rant but I am getting so disheartened with it all :(

    :( I'm sorry, maybe you should take a break from swagging today and start afresh tomorrow? It might make you feel better about it?

    195/100
  • Torialou78
    Torialou78 Posts: 1,295 Forumite
    Alicarroll wrote: »
    I have one from 25/6 (see post above) I reported it via the Trusted Surveys link but they have refused payment even though I sent proof!!

    I saw hon just re submit all I do is keep repeating myself with them. In the end so long as you have proof you usually win out.

    I had one try to tell me the other day that they would not award me because I did not have an email screen shot yet the company running the comp did not send an email. I refused to be fobbed off and emailed the company and had the reply from them that they did not send an email for that offer. I told the wall and they paid up.

    Stick to your guns hon, be polite but stick to your guns. Did you make sure the date was in the screen shot? I did have that excuse a while back so make sure the date is visible in every screen shot so they have date and time and the pic.x
  • RubyMurray
    RubyMurray Posts: 246 Forumite
    Alicarroll wrote: »
    I am so mad, I am missing out on sb's here there and everywhere. I completed a Daily Survey on 25/6 (the monday after the nightmare weekend when no surveys credited) I have a screen shot of the 'congratulations' page with the date in the corner and my name at the top etc etc which I have sent to SB, I have had an email back (after only 1 hour) to tell me that there is no record of me doing the survey and that I wont be getting my sb's. How much more damn proof do they really need?? I had a refusal from Payment Wall after sending them proof too, never got my 14 sb for 'liking' Acer on FB and they are refusing too even though I have a screen shot of my FB page with evidence of the 'like'
    Sorry for the rant but I am getting so disheartened with it all :(

    I'm having a similar experience at the moment, I also didn't get the 14 Acer sb, I submitted a ticket and sent a screenshot and they haven't even had the courtesy to reply :(
    I've got a good mind to send some snotty emails to these companies and just remind them that when people get fed up with being treated like this and stop clicking the offers - they won't make any money!
    Swagbucks earnings since 22/05/2012 £135 paypal cash
    Clicksense earnings since 16/10/2012 $100.56 paypal cash
  • SchminkyCat
    SchminkyCat Posts: 355 Forumite
    Torialou78 wrote: »
    I had the same the other day, they told me that the company running the comp could not verify my address and phone number so my entry was void.

    I went to Swagbucks and lodged a complaint. Showing my name and address on the screen shots and told them I could send them copies of my address on bills and a copy of id if the company said I do not exist. Swagbucks gave me the points and said sorry it happened. So I would suggest going to swagbucks they were really nice. Had to bother them twice now. x

    Thank you for this - i'll send all my proof to Swagbucks and see what happens! xx
  • cally6008
    cally6008 Posts: 7,629 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    113./.80 :)
  • killerpeaty
    killerpeaty Posts: 2,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    203/100
    Going to keep going today, only earnt about £3 today
  • mooomin
    mooomin Posts: 13,703 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Earned 312SBs today so far :D Haven't qualified for a daily survey yet either. Thankfully I have qualified for a trusted survey and one on PL so that's been good ;)
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