check those meter readings.
edited 30 November -1 at 1:00AM in Energy
1 reply 521 views
i know it sounds like common sense but 2 weeks ago we had a meter reader come round and read both gas and electricity meters, we are with powergen dual fuel online, 8 days later our bill is sent to us by e mail and the eletricity reading was ok but the gas has been estimated so i checked the readings. because we pay by DD we are usually in a bit of credit but due to the time of year i expected this to go down a bit and sure enough we were now 97p in credit however on reading the gas meter i found that they had over estimated the gas usage to the tune of 139 units:eek: . I contacted powergen and they said that this was a mistake they actually had the meter reading anyway, they sent me out a new bill a couple of days later. Imagine my surprise when i was no longer 97p in credit but £119.45 in credit!!!!:eek: i have since put in a claim to have most of this refunded. and a complaint about this as it is not the first time it has happened. so check your meter readings!!
coming into the light......:dance:
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