Can't access FF?

derrick

Chippy_Minton wrote:

There must be a space between firefox and -p. If you're not sure, copy and paste the command exactly as I posted.

OK have done that, but it is only giving me what I have got as my post #21

derrick

All I get now when trying FF is a white page, even trying to access my bookmarks from my desktop only results in Mozilla blank page!

Chippy_Minton

Did you click 'Create Profile'?

This is to make sure FF itself works. You'll then have to import your bookmarks and other settings from the old profile,

derrick

Chippy_Minton wrote:

Did you click 'Create Profile'?

This is to make sure FF itself works. You'll then have to import your bookmarks and other settings from the old profile,

Where do I click that?

I can't even get the white page now!

Chippy_Minton

Start - Run: firefox -p
Create Profile to run new profile wizard. Enter a new profile name.
Start Firefox with new profile.

derrick

Start - Run: firefox -p

Nothing is happening!

Chippy_Minton

Are you clicking OK on that command?

If you are and nothing is happening I would uninstall FF via Add or Remove Programs. Then reboot and reinstall FF and import your bookmarks.

derrick

What can happen if I just install FF again? with/without unistalling first!!

derrick

Chippy_Minton wrote:

Are you clicking OK on that command?

If you are and nothing is happening I would uninstall FF via Add or Remove Programs. Then reboot and reinstall FF and import your bookmarks.

Yes I am, re my post above and your suggestion about uninstalling, well I lose my bookmarks?

Where would I import the bookmarks from if I uninstall?

Chippy_Minton

derrick wrote:

Yes I am, re my post above and your suggestion about uninstalling, well I lose my bookmarks?

Where would I import the bookmarks from if I uninstall?

You won't lose your bookmarks if you uninstall and reinstall. You import them from a file called bookmarks.html in your old profile folder. See http://kb.mozillazine.org/Profile_folder for the location of this folder.