Mac Code From Sky?

phaze5

Hi

Waiting on a MAC code from Sky,have been told told by one agent it takes 24 hours to generate one and another 2 weeks,anybody had any success in getting one in 24 hours?


Thanks

macman

They are required to send it within 5 working days, you'll not get one in 24 hours. But certainly not 2 weeks-that's just retentions trying to put you off leaving.
It's valid for 30 days, so what's the rush?

phaze5

macman wrote: »

They are required to send it within 5 working days, you'll not get one in 24 hours. But certainly not 2 weeks-that's just retentions trying to put you off leaving.
It's valid for 30 days, so what's the rush?

The quicker i can pass it on too BT Infinity the quicker I will get connected is what im thinking..........Should have mentioned im without internet as the sky router packed in...

macman

It will make no difference. Don't know what the wait for OR Infinity engineers is at present, but certainly not less than the 3-4 weeks for a standard OR line install. You should be able to sign up online and then pass them your MAC in a few days time.
Why not just use another router in the meantime?-loads on eBay for a tenner or so.

phaze5

macman wrote: »

It will make no difference. Don't know what the wait for OR Infinity engineers is at present, but certainly not less than the 3-4 weeks for a standard OR line install. You should be able to sign up online and then pass them your MAC in a few days time.
Why not just use another router in the meantime?-loads on eBay for a tenner or so.

Just been updated its between 24 to 72 hours to get a MAC code from Sky,heres hoping its the truth!!....

macman

Which is within the OFCOM guidelines as I said:
http://ask.ofcom.org.uk/help/internet-service/MAC
It actually 'takes' about 1 minute to produce it, but they'll draw it out as long as possible.

penrhyn

If you wait a bit longer you can get FTTC broadband from Sky.

https://fibre.sky.com/shop/broadband-talk/broadband-options/sky-fibre-broadband/

phaze5

penrhyn wrote: »

If you wait a bit longer you can get FTTC broadband from Sky.

https://fibre.sky.com/shop/broadband-talk/broadband-options/sky-fibre-broadband/

Its actually for my sister,i left Sky last month and went to O2 Works package,Sky used to be consistent but we have been having too many problems hence the switches...