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EXPIRED thorntons continental eggs...glitch

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Comments

  • Interhacker
    Interhacker Posts: 235 Forumite
    Am i correct in saying that this is now a waiting game or is it just simply refunds all around?
  • Savvybunny2009
    Savvybunny2009 Posts: 5,548 Forumite
    Part of the Furniture
    Refunds all around I think, they are aware of the issue and they are open for a fair few hours longer today. Wouldn't take them too long to work out the timeframe of orders that need to be put on hold were and to cnacel them as such. the other thing is that the orders for alcohol will have alerted them as they have to call each customer to verify their age before they proccess it so it may be very apparant there is something wrong with all of those. Hope I am wrong though.
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  • Why on earth do people go overboard & potentially ruin these glitches for others - I just don't get it. I was going to order just 2 continental eggs this morning, put them in my basket then realised that £8 + a ridiculous postage cost for 2 hollow eggs and a few chocolates that are nothing special compared to Hotel Chocolat really aren't worth it.
  • ani_26
    ani_26 Posts: 3,700 Forumite
    I wouldn't say ordering four items at £16, is spoiling it for others.

    More like - therapy :D
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  • ani_26 wrote: »
    Do you think i'll get my money refunded? They can't take it all, thats for sure :rotfl::rotfl::rotfl::rotfl:



    Mind you, the price WAS verified prior to the acceptance of the order. I'll let you know tomorrow.

    I think the acceptance of the order is later in the process than you might expect and is near despatch. This has become fairly standard in internet orders after either Amazon or Currys did something very silly on a mis-price some years back
    So many glitches, so little time...
  • lors71
    lors71 Posts: 478 Forumite
    edited 30 March 2012 at 3:52PM
    Crikey since i posted this little glitch has gotten bigger hope some peeps get their orders....i was happy with my four eggs as i was buying anyways ...i rarely post glitches as i never have time..oh and mine are despatched so am happy ...x
    .......Pete Doherty and a tub of nutella nom nom
  • pollsdolls
    pollsdolls Posts: 2,960 Forumite
    lors71 wrote: »
    Crikey since i posted this little glitch has gotten bigger ....i was happy with my four eggs as i was buying anyways ...i rarely post glitches as i never have time..oh and mine are despatched so am happy ...what i find annoying is the person asking for the link not long after i posted ..surely a quick google or do some people want led by the hand?i didnt have time to link and was on phone...x

    You are right, I should have googled it myself. I do apologise for this, I am not usually so lazy.

    I am afraid that my only excuse is that I really did think this site could only be accessed via a mobile, or a link provided from a mobile and I don't have internet on my mobile. Sorry for any offence caused, it is not something I would have expected to find on google, I now realise that this was incorrect.
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  • wushyboo
    wushyboo Posts: 228 Forumite
    lors71 wrote: »
    Crikey since i posted this little glitch has gotten bigger ....i was happy with my four eggs as i was buying anyways ...i rarely post glitches as i never have time..oh and mine are despatched so am happy ...what i find annoying is the person asking for the link not long after i posted ..surely a quick google or do some people want led by the hand?i didnt have time to link and was on phone...x

    thanks for posting this im glad your order has been dispatched :T

    i think thorntons can turn round and say this is a mistake and not honour it due the the 2 for £8 did state for certain eggs so im not hopeful for my 2 hampers altho it is not the customers fault that the checkout was automatically adding the discount
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  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    lors71 wrote: »
    Crikey since i posted this little glitch has gotten bigger hope some peeps get their orders....i was happy with my four eggs as i was buying anyways ...i rarely post glitches as i never have time..oh and mine are despatched so am happy ...x

    Hi Did they send you a second text then to say dispatched ? I recieved the confirmation order text but thats all so far. If it works then great but if not never mind. Thank you to op as well.
  • lors71
    lors71 Posts: 478 Forumite
    pollsdolls wrote: »
    You are right, I should have googled it myself. I do apologise for this, I am not usually so lazy.

    I am afraid that my only excuse is that I really did think this site could only be accessed via a mobile, or a link provided from a mobile and I don't have internet on my mobile. Sorry for any offence caused, it is not something I would have expected to find on google, I now realise that this was incorrect.
    didnt mean it to sound cheeky ....was just if id been able to do so id have done ....was nothing to do with me not being able to use my phone and save a link!!!!:rotfl::rotfl:ignore me am having a crappy day....x
    .......Pete Doherty and a tub of nutella nom nom
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