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Barclays Online banking

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Am I alone?

For the past 2 days Barclays online banking has been pretty much floored by their so called "upgrades". I've held on twice for over 45 minutes to get through to the business helpline without luck...frustrating :(

On the odd occasion when i managed to get pages to load, it would appear that Barclays have removed "references" from payment account overviews. When dealing with hundreds of BACS/STO a day this is going to be impossible to allocate...already I can see today we have 3 people all called Mr Jones :(

This is literally grinding the business to a halt.
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Comments

  • CLAPTON
    CLAPTON Posts: 41,865 Forumite
    10,000 Posts Combo Breaker
    my personal bank a/c either doesn't load or times out
    very irritating
  • needahol
    needahol Posts: 767 Forumite
    It's an absolute joke! I've been trying to log on since 8.45
    08 wins £3000+ :j09 wins £4408:j2010 (6 months off) £2004:j2011 £10,003 :j 2012 - £6013 :j2013 wins £8500 :j 2014 £5530 so far....
  • zolablue25
    zolablue25 Posts: 1,652 Forumite
    Logged onto mine no problem last evening (about 5-ish), but I can't say I like the changes very much.

    Change is not good!
  • poppie123
    poppie123 Posts: 957 Forumite
    Part of the Furniture Combo Breaker
    I logged in a 6.15am this morning but can't log in now. It just loads and loads and loads :mad:
  • MaureenB30
    MaureenB30 Posts: 12 Forumite
    edited 30 March 2012 at 10:08AM
    How frustrating is this service at the moment?? I have been trying to log on for the past 20 minutes and still no success, same yesterday as well, I gave up in the end.

    How can they launch a new website like this its an absolute joke, come on Barclays get your act together.
  • busiscoming2
    busiscoming2 Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts
    I'm getting frustrated with this too.

    I tried to log in twice yesterday, waited ages for each page to load then it told me I'd taken too long and had to start again! So gave up.

    Am trying again now, have looked at my emails and FB whilst waiting for the first page to load!

    Upgraded site - Rubbish!
  • teffers
    teffers Posts: 698 Forumite
    Part of the Furniture 500 Posts
    I got that fed up with the whole Barclays online experience I went elsewhere. Slow, card reader ALWAYS required to login (or long card details) ... followed by an annoying full page advertisement.

    Plenty of other choice so I went.
  • nitram78
    nitram78 Posts: 11 Forumite
    Just an update from earlier. Still waiting to login (browser has been trying over and over).

    I have also been sat on Barclays Business complaints line for the last 40 mins. Still no answer, but my call is very important to them...i'm debating that at the moment.

    Looks like a trip to the local branch to make sure everyone's salaries get paid today.
  • krisskross
    krisskross Posts: 7,677 Forumite
    It would be quicker to go to the branch. I have given up until they sort it out.
  • poppie123
    poppie123 Posts: 957 Forumite
    Part of the Furniture Combo Breaker
    Still no joy so i bl**dy give up:mad:

    Having issues logging in to Santander as well. Logged me in fine then loaded and loaded but did but did nothing. Finally managed to get in and then couldn't get the log out screen to open.
    Just tried again and it has written Successful log in 10.32 6 times lol.
    Logged me out ok that time.

    P**y online banking!!
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