Internet Explorer Cannot Display the Webpage - help please

waddler_8 · 28 March 2012 at 5:33PM

This might not be totally correct as I'm on my desktop (XP) at the moment

When it fully loads the page you're trying to view, click the drop down arrow on the address bar - are there any sites listed there you don't recognise?

bec54 · 28 March 2012 at 5:36PM

Do you mean the little down arrow to do the drop down of pages I've looked on recently?

If so, no I'm happy with all the websites there.

I've also done a full virus scan yesterday in case that was the problem but it's not found anything.

Do you think it's possible to just download IE9 again? If I do this, will it automatically remove the version I currently have?

waddler_8 · 28 March 2012 at 5:42PM

Do this for me and post the logs.

Download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop:

Double click DDS to run it.
When it's finished, DDS will open two logs:

DDS.txt
Attach.txt

Save both reports to your desktop.

Copy & paste the contents of the logs & post them here (you may need to split the logs over separate posts)

I'm nipping out but I'll take a look when i get back.

bec54 · 28 March 2012 at 6:16PM

Please ignore this one, I posted the same thing twice!!!

bec54 · 28 March 2012 at 6:17PM