Recalling a payment

starnac

Hi I am looking for some advice

Long story short a company who owes us money has paid the amount into someone else's bank account. They have told me that they now need to recall the money before they can pay it into my account.

Does anyone know how long it takes to recall a payment? I would just like to know how long it is likely I will have to wait for the money.

Thanking you in advance for your advice

Gromitt

If the other account is active, then it could take anything between days and weeks, as it depends on the account holder authorising the payment.

starnac

Gromitt wrote: »

If the other account is active, then it could take anything between days and weeks, as it depends on the account holder authorising the payment.

Hi Gromitt thank you for your reply

The other account is active

Does that mean that the account holder could refuse when they try to recall the payment?

electrobix99

If you provided the correct details for the payment and they made the error I do not see why you should wait.

Threaten to add interest to the payment.

starnac

electrobix99 wrote: »

If you provided the correct details for the payment and they made the error I do not see why you should wait.

Threaten to add interest to the payment.

They are trying to say I provided them with the wrong details but I know that I didn't give them any details. I've just been assuming they would send me a cheque.

The account details are nothing like mine so they can't claim They got a digit wrong either

Gromitt

starnac wrote: »

Does that mean that the account holder could refuse when they try to recall the payment?

Yes, or they could spend the money thinking it was something else. Then it could take months to sort out.

But the company made the mistake, not you, so you shouldn't have to stand out of it. You need to demand payment and ignore any excuses. For all we know, they could be just saying they have done this to fob you off. Companies owning other companies money typically have a book full of excuses like this. You'll need to keep pestering them until it is easier for them to just pay the invoice or whatever it is.

kara7758

starnac wrote: »

They are trying to say I provided them with the wrong details but I know that I didn't give them any details. I've just been assuming they would send me a cheque.

The account details are nothing like mine so they can't claim They got a digit wrong either

Sound fishy to me. How have they managed to send money to your account if they didnt have any details of how to do it?

Looks like they are stalling for time in payng you what you are owed. I'd ask them how they got your details and then tell them to pay up!!!!

Ben8282

starnac wrote: »

The other account is active

How can you possibly know this?

starnac wrote: »

They are trying to say I provided them with the wrong details but I know that I didn't give them any details. I've just been assuming they would send me a cheque.

How can a payment have been sent if you never provided any details.

starnac wrote: »

The account details are nothing like mine so they can't claim They got a digit wrong either

either what? end? 'they got a digit wrong either end' and 'the account details are nothing like mine' doesn't add up'.

dtaylor84

"The account details are nothing like mine, so they can't claim they 'got a digit wrong', either."

Punctuation can help, sometimes...

starnac

Ben8282 wrote: »

How can you possibly know this?

That is part of the 'long story short' bit that I wrote in the original post. I know who's account it has been paid into and before anyone comments on this no that person would not give us the money without making us jump through hoops to get it.


either what? end? 'they got a digit wrong either end' and 'the account details are nothing like mine' doesn't add up'.

Sorry that was bad grammar. I deleted some of the text I had already written and autocorrect put a capital T on they. Sorry I didn't notice that.

Thank you to dtaylor84 for clarifying it for me.

Ben8282

Sorry about the misunderstanding there. I see now.

But the fact that you recognise the other account makes things a little more complicated as I suspect that this person is involved in some way and possibly that you may be in dispute with this person as to who should receive this money ... ?