Virus Help Please

ajbrynoffa

Looks like i`ve got a virus as i cant open any programmes,eg itunes etc.
I have an acer laptop running windows 7 and whatever it is looks like it somehow shut down my avast anti virusfirst! That wont restart either.Tried downloading avg but it wont let me install it nor will it let me install hijackthis.Its let me run cccleaner but not malwarebytes.

Any suggestions?Seems its attacking .exe files.:mad:

rmg1

Have you tried starting it in Safe Mode with Networking to see what happens?
It only loads the basics but will also give you the option to restore to a previous time before the problems started (may not work but might be worth a try).

dogmaryxx

Try using RKill before attempting Malwarebytes.

waddler_8

See if this will run.

Link

If it does, post the log.

waddler_8

ajbrynoffa wrote: »

Its let me run cccleaner but not malwarebytes.

Don't forget mbam has it's own chameleon technology to help get it started on infected systems.
http://helpdesk.malwarebytes.org/entries/20872371-use-chameleon-to-run-malwarebytes-on-infected-systems

ajbrynoffa

Waddler,your link takes me to a blank page,also theres no chameleon folder in my mwb folder

waddler_8

Can you get it this way?

http://www.bleepingcomputer.com/download/anti-virus/dds