Sold a phone for £29 on Ebay and got this mail earlier. Help.

dt3887

just make sure you get the item back, before refund. the buyer, if it is a scam, he may say he has sent it already, so it might be worth getting him to get proof of postage. if he is genuine, he wont have a prob doing this

andy2004

damn it dt3887 you beat me to it.
i was going to put
Reply with:

"Hi, many thank for the reply. I am quite sure the phone is working as described, so if you don't want it any more, please return it for a full refund".
and email me the proof of postage so i can refund that aswell.
Therefore he wouldn't lose any money and proof of postage would show how much he paid for sending it back.
ok the seller would lose at having to pay it, but at least he wouldn't get scammed by the buyer. who i expect will be selling the phone on to someone else at a cost of more than he paid for it.

peter_the_piper

Don't refund on proof of posting, you don't know what he has sent till you get it.

pulliptears

Please tell us you made a note of the IMEI before you sent? If the same phone comes back I'll be stunned.