What does MAC code look like ...this is odd?

TOBRUK

I am currently with NTL FREEDOM and have decided, after much thought, to move to sky. Last Friday I contacted ntl and requested MAC code and today received an email stating:

We have received a request to provide you with a Migration Authority Code (MAC).

This request has been processed and your MAC is as follows:

What follows is a % symbol one letter and % symbol! I thought a MAC code consisted of many numbers or is this right? Surely not?!

cajef

As far as I know there are three types of MAC, all consist of letters and numbers.

Have a look >>here<< from the Thinkbroadband website.

TOBRUK

PROBLEM SOLVED!
I sent ntl freedom an email saying that I thought they had made a mistake and asked for them to send me the correct MAC code.

Just received an email from ntl freedom:

'Dear Customer,

Thanks for your email. I do apologise for the incorrect MAC Code.'

The mac code I had received was %M% so you can see why I thought it was wrong.

I now have a list of numbers and letters - this is more like it, and thank goodness they did not take long to reply to my email.