bank charge from nat west

nickmack

earwig wrote:

hi who do i write to to claim back bank charges for my mum is it there head office or the branch and also how much do i have to pay for the last six years statements thanks

Please refer to the step by step guide in my signature.

Edinburghlass_2

feedering wrote:

At the moment Natwest are settling claimss in full after the first letter.

This is actually not true according to the recent posts.

Al_Mac

Edinburghlass wrote:

This is actually not true according to the recent posts.

I would say the banks do not have a specific policy in place yet, which I find suprising.

Different types of accounts are dealt with by different department, with different policies.

My guess is some of it is to do with your profitability, if you have many products, then you are profitable in many ways, just an account, then there is no incentive to keep you, so spin it out and delay.