Who keeps calling me?

ado

An unknown firm keeps calling my home number and offering a PPI refund service.

I'm signed up to the telephone preference service and therefore rarely get unsolicited calls, but recently an automatic dialer keeps calling and leaving answer phone messages offering me a PPI refund service. They don't leave a contact name or number so I have no idea who it is. The calls are annoying for a number of reasons. I've signed up to the TPS, they call regularly sometimes 2 or 3 times a day, and I've never had a personal loan or taken PPI, so i couldn't use their service even if I wanted to.

Has anyone else experienced the same thing and do you know which company is calling?

roonaldo

they kept happening to me, when I actually got round to speaking to one of the bar stewards it was a company called PPI Claimline in London. spokene to them loans of times and they have given up.

what wound me up, each time i told them that I had no PPI and asked them to take me off they would hang up on me.

ado

roonaldo wrote: »

they kept happening to me, when I actually got round to speaking to one of the bar stewards it was a company called PPI Claimline in London. spokene to them loans of times and they have given up.

what wound me up, each time i told them that I had no PPI and asked them to take me off they would hang up on me.

How rude and uncalled for particularly when they had been hassling you.

I might give them a bell to see if they're the ones who've been calling me so thanks for the reply.

[Deleted User]

ado wrote: »

I might give them a bell to see if they're the ones who've been calling me .

In order to ascertain whether it was them who have been calling, you'd have to provide them with personal details. I think this might be unwise, since it might result in even more spam calls!
The best course of action (annoying as it seems) is to simply put the phone down as soon the sales spiel begins.

Annisele

I had a call last night from "The Government Department of PPI", who claimed to be part of the Financial Ombudsman Service...

I was torn between showing lots of interest and keeping them talking (on the grounds that if they're talking to me they're not scamming somebody else), or giving them some abuse. What I actually did was ask for their company number - which caused them to hang up on me.

Withheld number, nothing at all FOS can do about them, so I reckon I'll just have to put up with them

Southend1

I'm getting the PPI calls from an automatic dialler too, often 3 times a day. Just realised when I moved house I had a new phone number and haven't yet registered it with TPS so just done it now, hopefully that will stop some of the calls. I hope the person responsible is caught and stopped soon, it can be quite stressful as the only reason I have a landline is because I have a relative who is elderly and sick and each time the phone goes I think it could be her calling to say she's had a fall or something.

[Deleted User]

Southend1 wrote: »

it can be quite stressful as the only reason I have a landline is because I have a relative who is elderly and sick and each time the phone goes I think it could be her calling to say she's had a fall or something.

Get a 'phone with caller ID. Store all "friendly" callers in the memory. If you don't recognise the number (or it's withheld), then simply don't answer.

lollipopsarah

Yes I have had lots of these recently too, and also from some so called government type about solar panels, even though I have told them I have a flat roof.
We moved last year but kept out 'phone number and am still registered with the TPS but it won't let me change my address on the website.
xx

[Deleted User]

lollipopsarah wrote: »

Yes I have had lots of these recently too, and also from some so called government type about solar panels, even though I have told them I have a flat roof.

What I can't understand is why these companies regard such unsolicited calls as a legitimate sales technique? Is it really that enough people actually sign up for these (often suspect) goods and services to justify the costs involved? Surely 99% of the calls are met with refusal?

Dollardog

If its a withheld or 'International' (Skype) call its difficult to stop them but if it is one that comes up with a number, this is a useful site - http://whocallsme.com

[Deleted User]

Dollardog wrote: »

If its a withheld or 'International' (Skype) call its difficult to stop them but if it is one that comes up with a number, this is a useful site - http://whocallsme.com

That site has a very American bias with most of the posts referring to numbers dialled from and to the USA.
I'm also not sure whether it's very "useful" regardless. The fact is that actually knowing the identity of companies making such unsolicited calls does little to actually stop them.
If you register here...
http://www.tpsonline.org.uk/tps/index.html
...you've basically done everything you can reasonably do to prevent marketing calls from reputable British firms ringing you from the UK.