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sending cashbacks, which delivery ?

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rp112
rp112 Posts: 35 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
hello

i need to make a claim soon for cashback with phoneboxdirect

and basically i was wondering wheather is better to use special delivery or recorded delivery ?

incase the documents i send for claiming do go lost. but i used special delivery would royal mail therefore pay up the full cashback which i no longer can claim since they lost the documents ?

thank you

all help is apprecihated

Kind Regards

Comments

  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    as far as i am aware royal mail wont fulfil the cashback amount if it is lost
    i just go by registered if ive got time, if im tight for time then special
    Yes Your Dukeiness :D
  • rp112 wrote:
    hello

    i need to make a claim soon for cashback with phoneboxdirect

    and basically i was wondering wheather is better to use special delivery or recorded delivery ?

    incase the documents i send for claiming do go lost. but i used special delivery would royal mail therefore pay up the full cashback which i no longer can claim since they lost the documents ?

    thank you

    all help is apprecihated

    Kind Regards

    If you send it Royal mail Special Delivery and pay for Consequential Insurance, you will be covered if it goes astray. This cover is not just for the value of the contents (the paper) but any consequences that arise for its loss.

    Bob
  • Saeed
    Saeed Posts: 733 Forumite
    bobstheboy wrote:
    If you send it Royal mail Special Delivery and pay for Consequential Insurance, you will be covered if it goes astray. This cover is not just for the value of the contents (the paper) but any consequences that arise for its loss.

    Bob

    but if it does get lost do you actually get your money off RM or do they give you the usual BS about, wait 14 days, then you have to fill in a form claiming it's lost, then they send a form to the receipient to "confirm" they have not received it and if the recipient does not fill in the form = no money for you! if RM can't prove they delivered it then they should pay you compensation, but they make you jump through these hoops to try to stop you getting money back from them after they have taken your money and failed to provide the service! I have sent 5 letters recorded in the past yr all of which have not tracked on the website and 3 were not delivered. Did I get any compensation???? NO!

    Does it work the same way for Special Delivery?? If yes then don't expect your money back if it gets lost. What I did was send 2 recorded, 1 1st class and 1 2nd class. I did get my cashback as I was with CPW who give you 2 months to send claims in, if I had been with any other company I would have not met the deadline.

    The sooner this monopoly is broken up, the better!
  • sunil237
    sunil237 Posts: 104 Forumite
    sending 2 is a good option. *hint hint* especially for u "thelink" customers.
    but u must send originals. so call up your net provder and ask for another bill to be sent. or if your with 3 go to my three..... or colour photocopy the back and front
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