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Virgin Media Disconnection Fee

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Comments

  • usignuolo
    usignuolo Posts: 1,923 Forumite
    No I am definitely a cable user, have a cable modem, L 10 mbs line, we were the first in our road to sign up, to Telewest, eons ago, long since out of contract.
  • I'm slightly confused by the OP's situation as well as mine re termination/diconnection fees.

    I'm with Virgin Media's National service (BT line) and now outside their 12mth contract. Now I've got the MAC code and now requested the transfer to Orange.

    Questions...

    - Would I be charge this "disconnection" or any termination charge?
    - Do I need to give a 30-days notice even if I am outside the 12 mth contract?

    I've read the T&C several times but it's not very clear...
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you are not in minimum term contract and migrate with a MAC from Virgin National then there should be no cease charge or ETC.
    Yes, you do need to give 30 days notice, as you are now on a 30 day rolling contract.
    No free lunch, and no free laptop ;)
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