Plusnet Charge for New Line?

macman

Just helping a friend out with a switch from VM cable to Plusnet (he has been paying too much to VM for years for hardly used services). As it's a switch from cable, a new or reconnected BT line will be required. Does anyone know how much Plusnet are currently charging for this (used to be around £60 IIRC)?
Secondly, the number has been with VM for at least a decade, are there likely to be any problems porting it over to Plusnet?

JohalaReewi

If your friend was with BT before they went to Virgin, you should be able to do a free "return to donor" to get the line back to BT, and get a MAC code from Virgin for a free transfer of broadband to a new provider (eg plusnet).

http://community.bt.com/t5/Bills-Call-Packages/How-do-you-successfully-return-to-BT/td-p/116959

Plusnet_company_representative

Hi there,

It'd be £49.99 for us to install a new phone line, and yes we should be able to port the number for you if you wish.

Hope that helps, cheers - please post back if there's any more questions.

Regards,

Matt Taylor
Customer Support

macman

JohalaReewi wrote: »

If your friend was with BT before they went to Virgin, you should be able to do a free "return to donor" to get the line back to BT, and get a MAC code from Virgin for a free transfer of broadband to a new provider (eg plusnet).

http://community.bt.com/t5/Bills-Call-Packages/How-do-you-successfully-return-to-BT/td-p/116959

Thanks but it's a cable line, not LLU. No MAC is required for a cable transfer.