We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Santander - address to send tranfer form to...

Options
OK, my bad for not reading the instructions.

On the transfer-form they attached to my welcome email it says to post to External Cash ISA Transfer Team, Building 2, Carlton Park, Narborough, Leicester, LE19 0AL.

Which is what I did...

But I just checked my email for something else and it says I should have posted it to: ISA Customer Services, PO Box 1112, 9 Nelson Street, Bradford, BD1 9NR

At best this will delay my transfer by a few days while they send my form to the correct office. At worst they no longer use that address, and don't pay Royal Mail to forward the mail.

Does anyone know any more?

(The email also instructs me to download the transfer form from their website, despite attaching it. I just checked and thankfully it's the same form...)

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.