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Telephone and internet problems please help.

Comments

spike7451 Posts: 6,944 Forumite

15 March 2012 at 8:02PM

hollyh wrote: »

We tried that last night. The phone works plugged directly into the faceplate. It works with the microfilter too but as soon as i plug the dsl cable into the microfilter it stops working.

Have you tried a different filter?...also swap the ends of the dsl cable around.What internet service are you on?

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hollyh Posts: 5,474 Forumite

15 March 2012 at 8:15PM

Thank you so much for all your help.

I found the microfilter from my old router and tried that and it's working again now.

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J_B Posts: 6,835 Forumite

15 March 2012 at 11:16PM

Doh!

I was just going to say 'try another filter' when you did so and fixed it :j

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