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Orange Cancel - Help

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raj75
raj75 Posts: 444 Forumite
My orange contract is coming to end in a month. I want to move to Payg and I spoke to Orange they mentioned there is no charges, but it will take 30 days to get my PAYG sim and I can also retain my number.

Can anyone confirm if they have moved from contract to PAYG and is there any other details I need to get confirmed with Orange?.

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  • virgo17
    virgo17 Posts: 977 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    raj75 wrote:
    Can anyone confirm if they have moved from contract to PAYG and is there any other details I need to get confirmed with Orange?.
    There is no problem. I have done this several times with Orange. About 5 days before your contract is up they send you a PAYG SIM card.

    You *must* ring up to register the SIM and to have your phone number transferred. It is this action that closed the previous contract.

    HTH.

    V.
  • raj75
    raj75 Posts: 444 Forumite
    virgo17 wrote:
    There is no problem. I have done this several times with Orange. About 5 days before your contract is up they send you a PAYG SIM card.

    You *must* ring up to register the SIM and to have your phone number transferred. It is this action that closed the previous contract.

    HTH.

    V.

    Thanks. I understand once the contract is up, the orange number gets disconnected. So how does number get transferred?.
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Exactly as described.
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