NHS

16011996

Was in hospital last week, the staff and nurses and doctors were brilliant, and I can't thank them enough. you hear so many bad things about them, just thought should give praise where praise due.

poppycat_3

I also can't speak highly enough of the NHS. Before March this year I was amongst the masses who labelled the NHS 'rubbish' and did my fair share of moaning but all that changed when my daughter was suddenly diagnosed with diabetes.

We were admitted straight away to hospital and there was a whole team of doctors and nurses who bent over backwards to make sure that my daughter (and her very stressed parents!) were well cared for, emotionally as well as physically.

I was really impressed by the fact that there was a 'play nurse' whose sole job is to distract the children through books or toys while the nurses are having to do the unpleasant tasks like taking numerous blood samples. My daughter didn't bat an eyelid as they were taking gallons of blood from her as she was so engrossed with the things that the play nurse was doing to distract her. I just thought it was a lovely touch and obviously not essential within the cash strapped NHS.

And the after care we have received since she was discharged has been amazing, we have a lovely specialist diabetic nurse who phones and visits regularly and is always there if we need her. Even my GP has been fantastic, he is always happy to take the time with me to go through what he calls my 'shopping list' of equipment and various types of insulin and is always happy to prescribe whatever I say I need, even if that just means changing my daughters insulin pen from a boring 'grown up' one to a brightly coloured type designed for kids.

I just can't show them enough gratitude.

16011996

glad things were so good for you're daughter.

Spendless

I think NHS is great too.
I stood on sliver of glass which embedded in my foot.
Triage nurse took it out within 1/2 hour of getting to A&E.
When 1 year old started to throw up (and continue to do so) shortly after bang to head they admitted her.
They said she had got sickness bug and it was coincidence she'd come down with it shortly after fall but kept her in (with me) so I was re-assured.

Hubby has family in Canada and has told me the tale of when his gran was visiting and had a fall. Her insurance details couldn't be checked out so no-one would help until his aunt produced a credit card.

16011996

yes we are so lucky in this country.

Nile

I'll never forget the night we spent in hospital when my 70yr old father-in-law was critically ill. The anaesthetist came into the crowded (with 5 family members) visitor's room, knelt down and gently explained to mother-in-law that only an emergency operation could save his life. The doc couldn't have been more understanding, he had a brilliant personality/bedside manner.

We watched the clock tick round the hours and finally got the news at five the next morning that the op was a success.........then we could all go home for some sleep.

It is comforting to know that we have the best medical staff to take care of our loved ones.

Father-in-law is alive and well and still trying to make us laugh with his corny jokes.

Robert_Sterling_3

NHS staff ... Excellent in my experience.

16011996

so true. my stitches didn't disolve like they were supposed to, had go back yesterday and get them removed. was dreading it, am squeamish as anything, but one nurse stood at the side and talked to me, and the next thing, the other ones saying thats it all done.

they were fab. ;D

TaBunny

I'd like to give thanks to all the staff medical or otherwise who I've encountered at the Queen Elizabeth hospital in Woolwich since it opened, I am a regular there and since breaking my hip in June I've met all kinds of staff, a huge thanks to all they are wonderful from nurses and doctors to the porters and transport staff thanks one and all. :-*

ribenagirl

As an NHS employee, it's so nice to hear all your praise (even though it's not for me directly! ;D)

It gets very demoralising switching on TV most days to hear a news report about how dreadful the NHS is - how no-one washes their hands, how no-one cleans etc etc

---

well, like most things, there's always a few that lets the rest of us down, shall we say.

In the same way that for most patients, it's the staff that make the difference, for most staff, it's the nice patients that make it all worthwhile

It really cheered me up today to get a Christmas card from a patient

I also had a funny meeting with my boss today where I was told that we now have to keep a record of every thank you card, positive article in the press relating to our service, or gift that we're given by patients - was wondering whether they wanted me to deep freeze the leeks that someone brought me in out of their garden as 'evidence' ::)!

Savvy_Sue

I also had a funny meeting with my boss today where I was told that we now have to keep a record of every thank you card, positive article in the press relating to our service, or gift that we're given by patients

It's good to celebrate and record your successes. But I hope you won't pin letters to the noticeboard where patients can read them with the address or other confidential information still showing. I say this because while waiting for one of my appointments I read a memo which recorded a complimentary phone call from Mrs X, who'd been very impressed by the treatment she'd received in that department when she was ill. It gave her address, date of birth, hospital no. Emailed the hospital next day and they apologised and said this wasn't what was supposed to happen. I should hope not!

was wondering whether they wanted me to deep freeze the leeks that someone brought me in out of their garden as 'evidence' ::)!

;D A lot better for you than chocolates, of course!