Nokia N72 12 months free line (PhoneboxDirect)

fai_3

Nokia N72 is aviable now on 12months free line rental. It a cashback deal from PhoneboxDirect. What is your thought about this offer. How good is PhoneboxDirect for cashback deals.

http://www.phoneboxdirect.com/vhandsetdetail.asp?handset=Nokia%20N72%20Black

nettles

they are very slow. takes about 3 weeks to acknowledge receipt of your claim, another 3 weeks to process it, then about a month to send the cheque out to you. I certainly won't be bothering with them next time!

veloo

Absolutely the worst mobile phone scam company I have ever dealt with. I sent in my first claim a month early due to confusing wordings in their T&Cs and Cashback offer documents. They deducted £10, just for this. They say that they never received the 2nd claim docs, now. They say all my future claims are void now. And all this time, I am paying over the odds for calling this 0870 number. They don't reply to or acknowledge any emails. If I can, I am going to tell all my friends and whoever else I can to avoid this company.

login_details

veloo wrote: »

Absolutely the worst mobile phone scam company I have ever dealt with. I sent in my first claim a month early due to confusing wordings in their T&Cs and Cashback offer documents. They deducted £10, just for this. They say that they never received the 2nd claim docs, now. They say all my future claims are void now. And all this time, I am paying over the odds for calling this 0870 number. They don't reply to or acknowledge any emails. If I can, I am going to tell all my friends and whoever else I can to avoid this company.

You sais the exact same thing in the Coolnewmobile thread so is it Coolnewmobile OR PhoneboxDirect your having problems with? - Or are they one and the same company?

davidjones90

both the same company..part of 'mobile media sytems ltd'

emlonw

I got another automated letter from the customer service of mobile media today. They are clearly well versed in their practices and fib stories. I am waiting on trading standards and have copied all the comments from these forums to substantiate my claim. They may feel they can get away with but I intend to pursue the matter fully as I know I have not incorrectly submitted my claim. Thanks again. Lets keep the pressure on fellow sufferers