Compensation from Credit Card Company

chattychappy

So instead of moaning at other people's replies, why don't you answer the OP's question yourself?

TeaForOne

chattychappy wrote: »

So instead of moaning at other people's replies, why don't you answer the OP's question yourself?

I think I made it quite clear that I think the bank is at fault, but that wanting compensation is unrealistic.

jonesMUFCforever

How do you get a passport in a married name BEFORE the marriage has taken place?
I thought you would have needed a marriage certificate.

meer53

If the OP hadn't started the post with " Compensation from Credit Card" maybe they would have got a different response ?

YorkshireBoy

jonesMUFCforever wrote: »

How do you get a passport in a married name BEFORE the marriage has taken place?
I thought you would have needed a marriage certificate.

OP said (in post #9) they'd submitted a PD2. More info here...

http://www.direct.gov.uk/en/TravelAndTransport/Passports/Howtochangethenameonyourpassport/DG_174165

schrodinga

Thanks for the varied responses.

Apologies if I upset people by naming the thread incorrectly or venting my anger inappropriately through the post.

The CC company has offered me compensation for an error they admit - fact. I was merely looking for advice on how to proceed. Not a debate on whether or not I was due compensation or whether I am right or wrong to change my name on my CC, passport or any other documentation.

As interesting as it has been to read through the responses, I think I'll avoid these forums in future. As a newbie they don't feel very welcoming or tolerant to others without the experience to appropriately navigate.

opinions4u

The CC company has offered me compensation for an error they admit

Out of interest, how much?

As interesting as it has been to read through the responses, I think I'll avoid these forums in future.

Stick around. Money issues are often seen as black and white, hence you will get polarised opinions.

You'll also discover phrases like "mis-sold" "scam" "compensation" etc are a red rag to a bull!

rartherinv

If they want you to make the offer, ask them for £200. That is probably more than double what they will expect to pay for inconveniencing a customer through a minor administrative error, so like with any negotiation, if the high offer works then great, if not then there is loads of room to manoevre down to your real target price.

Perhaps they will have a lower maximum in mind. You should consider beforehand whether you will accept a much lower offer if that is where the negotiation leads, or if you would be able to bare the further inconvenience of taking the complaint further.

Good luck, please do return and let us know how it goes