Halifax Clarity account displaying a Standard Mastercard

wiseshark

Raybles wrote: »

Yeah, Halifax online really isn't up to par in any way at all. You'll still have a Clarity/Clarity Reward card even though, it's displayed online as a Standard Mastercard

I realise this is an old thread, however it is not just Halifax that needs to modernise their website.

Barclaycard whom I consider to be the most innovative and modern of any bank/ CC (for online services) also display an ugly cr**py green something, some type of card which looks ancient, nothing like my Barclaycard Visa which was formerly an Egg Visa.

I have no idea in this day and age as to why they cannot display the card that their individual customers have?

OllyM

wiseshark wrote: »

I have no idea in this day and age as to why they cannot display the card that their individual customers have?

They do normally, my Barclaycard login has a picture of the ex-Egg World Mastercard which looks exactly like the physical card

Maestro.

wiseshark wrote: »

I realise this is an old thread, however it is not just Halifax that needs to modernise their website.

Barclaycard whom I consider to be the most innovative and modern of any bank/ CC (for online services) also display an ugly cr**py green something, some type of card which looks ancient, nothing like my Barclaycard Visa which was formerly an Egg Visa.

I have no idea in this day and age as to why they cannot display the card that their individual customers have?

Mine does. I have the cashback card that was ridiculously short lived (pulled after less than a year?) and it shows that one. Little gem that one, I'm a low spender in the greater scheme of things and my cashback has already covered the fee after 4 months, and it has benefits you normally only see on Amex cards (extended warranty, price match, foreign services). No wonder they pulled it...

snowflake55

Based on the advice of Money Saving Expert I applied for a Halifax Clarity Card in our local branch last summer. I already had a Halifax Credit Card which I had not used for some time. I specified I wanted a Clarity Card and the lady explained all the perks to me - including the £5 reward provided you spent £300+ a month etc. I did query at the bank a few months back re the absence of the £5 reward. I was told perhaps it had gone into my current account but I did not follow it up. Again I went in the branch yesterday as there was a duplicate entry (i.e. I was charged twice for the same transaction) on my statement. I spoke to the credit card team using the in house phone. However I was told I did not get the £5 reward as I have a standard Mastercard rather than the Clarity card! I then queried with Customer Service in the branch who called up a copy of the Clarity card on her computer screen - it looks exactly like the card I have - it does not contain the word 'Clarity'. She also confirmed that actually I have 2 cards - including an old one with higher credit amount and APR of 10.9%! (the current one has an APR of 12.9%). I wonder why when I applied for a Clarity Card I was given a second Mastercard on a worse package than my old card! I plan to cancel both cards as soon as some other queries have been resolved.

SnowTiger

Perhaps I have your fiver?

I thought I had a Halifax Clarity (non-reward) credit card, however last month I spent over £300 on it for the first time and received a fiver reward!

I've used the card exclusively in the Philippines and at Hong Kong airport and can't think of any other reason I'd have received the reward.

I did take advantage of one of their Cashback Extra rewards, but that was using my Halifax Reward debit card and I had a fiver credited to my bank account for that... and the usual fiver reward for having the account.

Oh well, a free fiver. I won't complain.