Halifax Clarity account displaying a Standard Mastercard

callum9999

spaceboy wrote: »

God that is !!!!!!. Thanks for the tip. Possibly worth reporting them to the FSA about it.

As there is no legal obligation to provide internet banking at all - let alone specific balances etc. - I highly doubt that would achieve anything. Annoying yes, but not against the rules.

virgo17

callum9999 wrote: »

Annoying yes, but not against the rules.

Yes it is annoying, especially as Lloyds TSB who use the same software are able to display the statement balance perfectly.

The cynic in me thinks this might be deliberate to 'assist' customers in paying the wrong amount and incuring a bit of extra interest. Nah! Couldn't be ............

spaceboy

callum9999 wrote: »

As there is no legal obligation to provide internet banking at all - let alone specific balances etc. - I highly doubt that would achieve anything. Annoying yes, but not against the rules.

Yes but if you request to be taken off their mailing list surely the internet side should be up to task?

spaceboy

virgo17 wrote: »

Yes it is annoying, especially as Lloyds TSB who use the same software are able to display the statement balance perfectly.

The cynic in me thinks this might be deliberate to 'assist' customers in paying the wrong amount and incuring a bit of extra interest. Nah! Couldn't be ............

That's exactly what I think it is too.

Steph312

Thank you for clearing that up

guesswho2000

Steph312 wrote: »

Thank you for clearing that up

No, thank you, for resurrecting a 20 month dead post:p

Mikhail

The worst website I've ever seen with the worse mobile app. I guess Halifax tries to compensate it with the absence of commissions on cash withdrawals and foreign exchange. Strangely, the website getting worse; now in order to see the exchange rate we have to wait for the statement.

rb10

Mikhail wrote: »

The worst website I've ever seen with the worse mobile app. I guess Halifax tries to compensate it with the absence of commissions on cash withdrawals and foreign exchange. Strangely, the website getting worse; now in order to see the exchange rate we have to wait for the statement.

1) Do you realise this thread is from March 2012?

2) It's nowhere near the worst. Natwest and First Direct both have much worse online banking sites, and HSBC's mobile app is significantly worse than Halifax's.

zerog

Mikhail wrote: »

Strangely, the website getting worse; now in order to see the exchange rate we have to wait for the statement.

Can you not just do a simple division?

rb10 wrote: »

1) Do you realise this thread is from March 2012?

2) It's nowhere near the worst. Natwest and First Direct both have much worse online banking sites, and HSBC's mobile app is significantly worse than Halifax's.

I think FD's online banking is much better than Halifax / Lloyds. I don't even bother to customise FD's colour scheme any more

callum9999

Mikhail wrote: »

The worst website I've ever seen with the worse mobile app. I guess Halifax tries to compensate it with the absence of commissions on cash withdrawals and foreign exchange. Strangely, the website getting worse; now in order to see the exchange rate we have to wait for the statement.

What's so bad about it? I can't think of a single bit of information I need that isn't clearly displayed.

The only criticism I have is the very topic of this post - that Clarity shows as a "Standard Mastercard". But that itself is a complete non-issue when you realise there hasn't actually been a mistake and it is a Clarity card.