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Experiences with Phones4U. Good,bad,indifferent

WHat are your experiences with Phones4U? Want to get daughter Samsung Galaxy S2. Best Orange can do £31 (based on how she uses phone). Phones4U £26! However, if things go pear shaped, what is the after sales service like? Phone Orange, been with them for 10+ years. No additional discounts. All advice appreciated.

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I wouldn't worry if it is not a redemption deal.
    And you can always deal with Samsung directly instead.
  • wapow
    wapow Posts: 939 Forumite
    P4U is one of those companies where its kind of like a 50/50 mixed bag.

    Works for some. Doesnt for some.

    Its not like Primus which is total crap bags yet only deal with homephones and cant even get that right.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    theyve been fine with me once the phonew is active anyway you go through orange as per usual

    they have a forum and live chat if you need any after sale service
    What goes around-comes around
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 9 March 2012 at 10:44PM
    Don't forget to cancel the 'free' insurance that they will sell you.
    And don't miss on £50.50 TCB cashback.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    i said no to the insurance but will check to see if they added it on anyway
    What goes around-comes around
  • poshparrot
    poshparrot Posts: 133 Forumite
    Hi Kerry,

    It's not really on topic with what you're asking, but P4U have the Samsung Galaxy S2 with o2 for £21.50 a month with virtually the same package as if you were to choose it with orange - 200 mins unltd texts and 500mb of data, so bare this in mind as you could save yourself £4.50 a month and if you decide to use a cashback site then the contract would effectively be under £20 a month :)
  • Thanks poshparrot. Had noted O2 deal but would like to stay with Orange - only because of Magic Numbers. Daughter at uni, phones mum regularly (1000 mins/month) but as both are on Orange calls are effectively free. O2 have bolt on (£7.65 ish/ month) that would do the same thing. Obviously costs more! Decisions, decisions
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