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Countrywide Conveyancing/HSBC - avoid like the plague if you want to complete

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  • kingstreet
    kingstreet Posts: 39,268 Forumite
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    hat13trick wrote: »
    They were advised they had to use countrywide conveyancing by Dixons estate agents
    Dixons being a member of the Countrywide Group, they would say that, wouldn't they...?

    :mad:
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Sill remember my unfortunate dealings with countrywide last year. Resulted in me missing then deadline for the reintroduction of stamp duty and therefore an extra £1600 to pay out on top of their fees for slowing everything down by querying irrelevant points, asking for unnecessary searches and claiming not to have received paperwork that had been sent to them.

    I was forewarned and tried not to use them but still they were involved in the process to check my solicitors work, happily things have improved since then with HSBC widening the amount of solicitors who can do conveyancing without involving Countrywide. I would definitely never use them and be reluctant to accept an offer from someone who was.
  • leanneq
    leanneq Posts: 226 Forumite
    Great, our buyers are using these! God knows why when they aren't needing a mortgage!
  • kingstreet
    kingstreet Posts: 39,268 Forumite
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    leanneq wrote: »
    Great, our buyers are using these! God knows why when they aren't needing a mortgage!
    They will have been "encouraged" to do so by a member of the Countrywide estate agency chain.

    I assume you aren't selling through one of them?
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • leanneq
    leanneq Posts: 226 Forumite
    We're not but they are. We've got a local solicitor. We used him last year when I sold my house ( we're now selling my partners house). We completed in 6 weeks so hoping he can help push them!
  • kingstreet
    kingstreet Posts: 39,268 Forumite
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    leanneq wrote: »
    We're not but they are.
    There's your answer.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • leanneq
    leanneq Posts: 226 Forumite
    Great. Time to keep our fingers crossed!!
  • Having gone through the nightmare of our solicitors failing us, and getting a new one (sent from heaven I might add) who did everything at breakneck speed as we were threatened with a deadline...now the entire chain is ready and has been ready to exchange since last week...it is the top of the chain who are now holding everything up...just found out they are with Countrywide...the pain continues. I feel a heart attack coming on.
  • Our mortgage is from HSBC but we've never been asked to use CC.
  • kingstreet
    kingstreet Posts: 39,268 Forumite
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    This thread started in March 2012, when HSBC reduced its solicitor panel to 43 with Countrywide as panel manager. Often, you had no choice and got Countrywide by default.

    This changed after HSBC was slaughtered by the press, solicitors and borrowers. You can now use any CQS accredited firm, unless you are borrowing above a certain amount, then HSBC has Countrywide act for it, at your expense (£160 + VAT) while your solicitor represents you.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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