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Breville Kettle

we purchased a breville kettle 15 months ago, it has started to leak and is dangerous. i contacted breville for their comment. to say they weren't bothered is an understatement. it was nothing to do with us speak to argos where we brought it. so morale of the situation do some reasearch as we would have found out breville kettles are cr*p and would have brought another make. just disgusted with brevilles response to a very serious health issue - leaking boiling water and electricity.
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Comments

  • hamsterfan1
    hamsterfan1 Posts: 8,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have just bought one of these - now worried it might do the same (blew my old one up on christmas day)
    proud gran to 4 lovely boys and one little girl
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No more wrong with Breville kettles than any other similar priced kettle. So stop worrying.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • fozmcfc
    fozmcfc Posts: 3,098 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper Debt-free and Proud!
    edited 8 March 2012 at 8:17PM
    This reminded me of another thread.

    https://forums.moneysavingexpert.com/discussion/3311230

    So you're not alone thinking Breville couldn't carealess.

    EDIT.....If they and you have a facebook/twitter account you could post something on there.
  • NickyBat
    NickyBat Posts: 857 Forumite
    Don't think any of my kettles have lasted for 15 months, something always goes wrong before then. Argos are usually pretty good in exchanging them though.
    Which breville kettle did you have?
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So have you got back to Argos now then. Have they done anything.

    Not sure that Breville products come with a 2 year gaurantee
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • ian103
    ian103 Posts: 883 Forumite
    no brought a morrisons basic kettle, use it and throw it when you have an issue, the kettle had a 12 month guarantee so in the scrap bin (it was a satin stainless jug kettle - it leaked where the plastic guage joined the metal) my veiw it is a design fault but it dripped boiling water and leaked onto the base plate where the power connector is - that was why i contacted breville.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you check whether it had a 1 or 2 year guarantee, I thought all Breville products had a 2 year one but I may be wrong.
    Maybe worth checking but that would mean you would also have to have the receipt
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • I have just bought one of these - now worried it might do the same (blew my old one up on christmas day)

    Is that a hamsterfan family tradition?
    My family usually just blow up balloons at Christmas.
  • Laz123
    Laz123 Posts: 1,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Breville kettles are indeed crap and dangerous. Whoever designs them must be a complete idiot. I now use Russell Hobbs and never have a problem
  • NickyBat
    NickyBat Posts: 857 Forumite
    Mines a Wahl and it's ok.
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