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IE and avast problems

susieb
susieb Posts: 1,512 Forumite
1,000 Posts Combo Breaker
in Techie Stuff
All was fine yesterday, then i turned laptop back on and got a message avast wasnt not switched on, and it wouldn't allow me to turn it back on. I saw on here that avast was causing similar problems for someone else, so downloaded the removal tool and delted avast. Putting MS security essentials on instead. IE is working but very slowly, firefox works perfectly, so it must just be an IE problem.
I went to ms home page and tried to download IE 9 but it says it cant do that as I have a more recent version? I was hoping to be able to find something to repiar my IE, but not sure where to start. I'm not very pc savvy outside of a windows operating system.
Always on the hunt for a bargain
«13

Comments

  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:

    • Double click DDS to run it.
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)
  • susieb
    susieb Posts: 1,512 Forumite
    1,000 Posts Combo Breaker
    Hi many thanks for the help. I hope I have done this correctly.
    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Sue at 8:55:44 on 2012-03-08
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2008.981 [GMT 0:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uSearch Bar = Preserve
    mWinlogon: Userinit=userinit.exe
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
    mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{EEF2272E-C02A-41E9-9B77-26B3E37399EC} : DhcpNameServer = 192.168.1.254
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Sue Hellard\AppData\Roaming\Mozilla\Firefox\Profiles\xt6id2ht.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
    R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe [2012-1-3 89600]
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    R2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-1-20 136176]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-1-3 1692480]
    R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
    R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
    R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-4-1 183560]
    S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-1-20 136176]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2012-03-08 06:14:18
    d
    w- C:\Users\Sue Hellard\AppData\Local\{A4E9AAB1-A4D5-4E93-98B7-0C9007FCC422}
    2012-03-08 06:14:07
    d
    w- C:\Users\Sue Hellard\AppData\Local\{912FE2CA-0862-4C77-8C3F-ED0343C0DB8E}
    2012-03-07 19:42:23 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3CC32510-7764-4C21-B71A-72B26CDE1E23}\gapaengine.dll
    2012-03-07 19:42:15 8643640 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5FDC9FC3-3042-4B03-9372-2E16B543C573}\mpengine.dll
    2012-03-07 19:36:56 6354 ----a-w- C:\Windows\SysWow64\PerfStringBackup.TMP
    2012-03-07 19:36:53
    d
    w- C:\Program Files (x86)\Microsoft Security Client
    2012-03-07 19:36:39
    d
    w- C:\Program Files\Microsoft Security Client
    2012-03-07 18:55:53 200976 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys
    2012-03-07 17:38:21 8643640 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1EEE47A6-B80B-4776-AE2D-602873666B27}\mpengine.dll
    2012-03-07 17:36:07
    d
    w- C:\Users\Sue Hellard\AppData\Local\{3A60AD85-8F66-450E-8A5B-1E4D9D6DB049}
    2012-03-07 17:35:57
    d
    w- C:\Users\Sue Hellard\AppData\Local\{BCEC12CE-7C4F-41BE-8B58-9D2E1582675D}
    2012-03-07 07:00:30
    d
    w- C:\Users\Sue Hellard\AppData\Local\{ECB7ADE3-26E6-4BE5-9F56-701EC2F098F2}
    2012-03-07 07:00:18
    d
    w- C:\Users\Sue Hellard\AppData\Local\{1D4CB8F8-B647-4B17-9A60-01F6AD8B9A06}
    2012-03-06 08:58:45
    d
    w- C:\Users\Sue Hellard\AppData\Local\{8D058CAD-DC59-47C2-8236-256374FA36CE}
    2012-03-06 08:58:31
    d
    w- C:\Users\Sue Hellard\AppData\Local\{9BD0284F-FC55-4A5B-A18A-3198A5F4E470}
    2012-03-05 20:58:04
    d
    w- C:\Users\Sue Hellard\AppData\Local\{29DA5FD1-903E-45DD-8005-D9B3E7D344DA}
    2012-03-05 20:57:46
    d
    w- C:\Users\Sue Hellard\AppData\Local\{33EBDD7E-0453-4243-AA52-C765B9530C36}
    2012-03-05 07:40:09
    d
    w- C:\Users\Sue Hellard\AppData\Local\{C5B44A57-3E4B-4A09-86EB-A47879DCFEE3}
    2012-03-05 07:39:49
    d
    w- C:\Users\Sue Hellard\AppData\Local\{9D878259-05C5-4A7B-9E1A-3DE04262D2A5}
    2012-03-04 17:20:23
    d
    w- C:\Users\Sue Hellard\AppData\Local\{059A3980-8771-406C-A856-25EF6B90CB35}
    2012-03-04 17:19:56
    d
    w- C:\Users\Sue Hellard\AppData\Local\{1E9C0220-83A7-4CE9-ADA6-BE34FDA68417}
    2012-03-03 21:21:57
    d
    w- C:\Users\Sue Hellard\AppData\Local\{D256031D-E664-4F95-A5BD-18E075A69D3B}
    2012-03-03 21:21:33
    d
    w- C:\Users\Sue Hellard\AppData\Local\{269BC57A-0829-4896-9BB8-37A92AD7515E}
    2012-03-03 08:03:04
    d
    w- C:\Users\Sue Hellard\AppData\Local\{6859D756-89BC-4623-98E1-C478B1C5BCCF}
    2012-03-03 08:02:39
    d
    w- C:\Users\Sue Hellard\AppData\Local\{6656B519-027B-4557-9174-E29E18E5668F}
    2012-03-02 19:16:08
    d
    w- C:\Users\Sue Hellard\AppData\Local\{CE1CB386-2C7E-46AA-B60C-B981E6B54088}
    2012-03-02 19:15:48
    d
    w- C:\Users\Sue Hellard\AppData\Local\{1126EE9D-54A9-41DA-9923-18BC3E90A307}
    2012-03-02 07:15:21
    d
    w- C:\Users\Sue Hellard\AppData\Local\{B7C22B16-27C3-4A13-B8BB-2DBD6227D418}
    2012-03-02 07:15:07
    d
    w- C:\Users\Sue Hellard\AppData\Local\{F62C1933-D0B7-4B26-900D-7BA13B8018D8}
    2012-03-01 08:00:24
    d
    w- C:\Users\Sue Hellard\AppData\Local\{6190397B-F23A-4238-BA12-6F444EA4DAD7}
    2012-03-01 08:00:14
    d
    w- C:\Users\Sue Hellard\AppData\Local\{50B7FDE6-3ABE-4F9F-B869-9D97A5A9D792}
    2012-02-29 19:13:45
    d
    w- C:\Users\Sue Hellard\AppData\Local\{6C6CBA38-1070-498B-9B3F-2C2F47C440C8}
    2012-02-29 19:13:24
    d
    w- C:\Users\Sue Hellard\AppData\Local\{96081FCD-686D-47BF-B222-ECEF215A342E}
    2012-02-29 06:35:50
    d
    w- C:\Users\Sue Hellard\AppData\Local\{55942067-D16E-4EE8-B9C8-849FCC4CDF3B}
    2012-02-29 06:35:30
    d
    w- C:\Users\Sue Hellard\AppData\Local\{38BC92B4-9584-4684-8CEC-8E82379C5ECD}
    2012-02-28 18:34:50
    d
    w- C:\Users\Sue Hellard\AppData\Local\{D1D3C313-F364-4F6E-B872-90476EA6FC3C}
    2012-02-28 18:34:23
    d
    w- C:\Users\Sue Hellard\AppData\Local\{E0AE4B64-9FAD-44AF-A407-6276F9F7A9FB}
    2012-02-28 06:34:09
    d
    w- C:\Users\Sue Hellard\AppData\Local\{C1330713-47CF-4B53-A2B4-C945270AD43D}
    2012-02-28 06:33:58
    d
    w- C:\Users\Sue Hellard\AppData\Local\{E8CED382-F3AF-495F-9D60-96370E025E54}
    2012-02-27 18:33:30
    d
    w- C:\Users\Sue Hellard\AppData\Local\{2755210E-4FA5-4EE6-AC61-C2E07D27BF65}
    2012-02-27 18:32:59
    d
    w- C:\Users\Sue Hellard\AppData\Local\{8F76F9BD-3E20-45D1-9136-C03DE3CEAF87}
    2012-02-27 06:24:53
    d
    w- C:\Users\Sue Hellard\AppData\Local\{C0AAF9FB-5B94-4C8B-83E2-68C19FB58150}
    2012-02-27 06:24:30
    d
    w- C:\Users\Sue Hellard\AppData\Local\{FE291AB2-1988-4915-8211-19EC538090FF}
    2012-02-25 07:26:08
    d
    w- C:\Users\Sue Hellard\AppData\Local\{F84878D6-BB8E-47A5-A13D-6CF55036C96D}
    2012-02-25 07:25:51
    d
    w- C:\Users\Sue Hellard\AppData\Local\{0C2704AD-68F2-4E03-ADFB-71F257859E6B}
    2012-02-24 19:25:20
    d
    w- C:\Users\Sue Hellard\AppData\Local\{F9FAB298-E8EA-4EFB-9428-0CB1F8C4CD08}
    2012-02-24 19:24:51
    d
    w- C:\Users\Sue Hellard\AppData\Local\{21FF1187-105A-4364-B132-21016456CAD2}
    2012-02-24 07:21:02
    d
    w- C:\Users\Sue Hellard\AppData\Local\{0D96BE9C-40FD-4776-9CA7-B9610B17D8A4}
    2012-02-24 07:20:41
    d
    w- C:\Users\Sue Hellard\AppData\Local\{41959BC7-79A9-448D-8523-9DF189EBD1FA}
    2012-02-23 06:44:34
    d
    w- C:\Users\Sue Hellard\AppData\Local\{A47667C9-AEDA-40B3-AFAA-561FBCD7D6AF}
    2012-02-23 06:44:18
    d
    w- C:\Users\Sue Hellard\AppData\Local\{08146B20-6F82-4EC2-8DB9-EFFC2F734961}
    2012-02-22 09:13:50
    d
    w- C:\Users\Sue Hellard\AppData\Local\{6319DB7F-A1CC-409F-8D9A-39B6259A072B}
    2012-02-22 09:13:38
    d
    w- C:\Users\Sue Hellard\AppData\Local\{288D1BFA-7A92-4714-92C6-42E0DEE1DA6A}
    2012-02-21 19:34:24
    d
    w- C:\Users\Sue Hellard\AppData\Local\{005B3DC9-050B-4337-86AA-7F805E28B2B2}
    2012-02-21 19:34:02
    d
    w- C:\Users\Sue Hellard\AppData\Local\{683985E4-DF2E-466D-9252-D23481BAAA64}
    2012-02-21 13:02:56
    d
    w- C:\Users\Sue Hellard\AppData\Local\ElevatedDiagnostics
    2012-02-21 06:58:19
    d
    w- C:\Users\Sue Hellard\AppData\Local\{809A8EA7-1FE0-4F03-824E-FEADB8267EA9}
    2012-02-21 06:58:08
    d
    w- C:\Users\Sue Hellard\AppData\Local\{EEDC03CB-B28E-4143-93B6-FE9FA8FF8934}
    2012-02-20 08:55:39
    d
    w- C:\Users\Sue Hellard\AppData\Local\{50A1A9B1-C661-489D-9A80-BE6B61D4B67C}
    2012-02-20 07:41:07
    d
    w- C:\Users\Sue Hellard\AppData\Local\{8FF2CDF1-E052-4952-AD2B-EF1B8E807A54}
    2012-02-19 07:54:48
    d
    w- C:\Users\Sue Hellard\AppData\Local\{53ABF35A-F91F-4A01-BBB9-BCA76C3B8274}
    2012-02-19 07:54:22
    d
    w- C:\Users\Sue Hellard\AppData\Local\{10C79507-4BBB-4380-8DD1-CBC935D376CA}
    2012-02-18 08:42:12
    d
    w- C:\Users\Sue Hellard\AppData\Local\{9A8E152F-8CFE-465E-B00F-7568C67F1683}
    2012-02-18 08:41:53
    d
    w- C:\Users\Sue Hellard\AppData\Local\{27B1A807-EBA6-4E8A-AEEF-A7F1E929F323}
    2012-02-17 19:51:36
    d
    w- C:\Users\Sue Hellard\AppData\Local\{17D4990B-3272-4E56-9861-499FF817BED4}
    2012-02-17 19:51:07
    d
    w- C:\Users\Sue Hellard\AppData\Local\{468CBE36-C2C1-4CE0-B45B-8255A8281283}
    2012-02-17 07:50:34
    d
    w- C:\Users\Sue Hellard\AppData\Local\{C63F9DB2-A7EF-4D73-B3D7-F66345CDCBAB}
    2012-02-17 07:50:14
    d
    w- C:\Users\Sue Hellard\AppData\Local\{CBA411D7-8E6A-41D3-BAA2-42912C83E7CE}
    2012-02-16 07:41:05
    d
    w- C:\Users\Sue Hellard\AppData\Local\{F10221F5-1DF6-4AC7-BA23-D5FDDC95F127}
    2012-02-16 07:40:47
    d
    w- C:\Users\Sue Hellard\AppData\Local\{15F4C39B-021A-498C-8F27-3930830EDB3D}
    2012-02-15 08:03:50 509952 ----a-w- C:\Windows\System32\ntshrui.dll
    2012-02-15 08:03:50 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
    2012-02-15 08:03:46 515584 ----a-w- C:\Windows\System32\timedate.cpl
    2012-02-15 08:03:46 478720 ----a-w- C:\Windows\SysWow64\timedate.cpl
    2012-02-15 08:03:41 3145728 ----a-w- C:\Windows\System32\win32k.sys
    2012-02-15 08:03:39 498688 ----a-w- C:\Windows\System32\drivers\afd.sys
    2012-02-15 08:03:33 690688 ----a-w- C:\Windows\SysWow64\msvcrt.dll
    2012-02-15 08:03:33 634880 ----a-w- C:\Windows\System32\msvcrt.dll
    2012-02-15 07:53:13
    d
    w- C:\Users\Sue Hellard\AppData\Local\{358D4D17-7C1A-40AD-B17A-4E3CC818B2B1}
    2012-02-15 07:52:55
    d
    w- C:\Users\Sue Hellard\AppData\Local\{E063E857-9BBC-4100-9466-C8785B60496B}
    2012-02-14 07:50:49
    d
    w- C:\Users\Sue Hellard\AppData\Local\{95A03D4A-DE71-4EA1-B692-8270251EC5DB}
    2012-02-14 07:50:39
    d
    w- C:\Users\Sue Hellard\AppData\Local\{D6726A45-28F1-4FF4-8597-344963DB377B}
    2012-02-13 19:50:09
    d
    w- C:\Users\Sue Hellard\AppData\Local\{42E24CB9-77E4-41B7-A686-BC09B558E7E5}
    2012-02-13 19:49:50
    d
    w- C:\Users\Sue Hellard\AppData\Local\{278126B2-66B7-449E-932B-499C5F469109}
    2012-02-13 07:49:22
    d
    w- C:\Users\Sue Hellard\AppData\Local\{11629A5A-63D5-469F-BD8A-5CC896BE049C}
    2012-02-13 07:48:42
    d
    w- C:\Users\Sue Hellard\AppData\Local\{2563424D-C8FA-49FE-AE1E-239E9B45459C}
    2012-02-12 07:24:44
    d
    w- C:\Users\Sue Hellard\AppData\Local\{B426050C-3C41-4946-B116-07E106BFF24E}
    2012-02-12 07:24:33
    d
    w- C:\Users\Sue Hellard\AppData\Local\{C54679F3-6442-4D32-9D6C-0FCA0A64FDA3}
    2012-02-11 08:22:49
    d
    w- C:\Users\Sue Hellard\AppData\Local\{02EC8B07-FFB0-4C23-ABE7-BDAF1B712158}
    2012-02-11 08:22:39
    d
    w- C:\Users\Sue Hellard\AppData\Local\{0FFBF8EF-9361-4CB4-B92F-19BE30210CEE}
    2012-02-10 11:29:05
    d
    w- C:\Users\Sue Hellard\AppData\Local\{33A130D1-0BC1-4309-A884-94A21BCEE8D6}
    2012-02-10 11:28:45
    d
    w- C:\Users\Sue Hellard\AppData\Local\{9C74D26E-74DF-4F90-BE49-40287177A2A0}
    2012-02-10 10:38:31
    d
    w- C:\Users\Sue Hellard\AppData\Local\{BB1B0B3A-0105-42F4-BE8B-76AF64C39DD9}
    2012-02-10 10:29:01
    d
    w- C:\Users\Sue Hellard\AppData\Local\{1ADBA18E-AAD6-44A6-873D-8770CDC05D48}
    2012-02-10 10:16:57 2301208 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
    2012-02-10 10:16:33 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
    2012-02-10 10:16:23 710992 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
    2012-02-10 07:19:29
    d
    w- C:\Users\Sue Hellard\AppData\Local\{62C7B637-25C0-44EE-B171-34B596F90F35}
    2012-02-10 07:19:11
    d
    w- C:\Users\Sue Hellard\AppData\Local\{9182E697-8949-4890-A06E-AC31DF87A910}
    2012-02-09 07:01:22
    d
    w- C:\Users\Sue Hellard\AppData\Local\{49761084-87C6-426F-A72F-C4A8D2CCC91B}
    2012-02-09 07:01:09
    d
    w- C:\Users\Sue Hellard\AppData\Local\{A7FFD641-3C74-44B7-8BE7-99028B845CA9}
    2012-02-08 07:34:58
    d
    w- C:\Users\Sue Hellard\AppData\Local\{8861FB1F-8D74-48E8-9DDA-EB13641CF86A}
    2012-02-08 07:34:47
    d
    w- C:\Users\Sue Hellard\AppData\Local\{D61E9C83-F5AE-44C1-A980-E1A8AA8404B2}
    2012-02-07 19:19:45
    d
    w- C:\Users\Sue Hellard\AppData\Local\{7A8401FC-5B45-4590-9E92-338ECFB01011}
    2012-02-07 19:19:27
    d
    w- C:\Users\Sue Hellard\AppData\Local\{EB793055-D7CD-4544-A9FE-0A549A10D4DB}
    2012-02-07 14:51:22
    d
    w- C:\Users\Sue Hellard\AppData\Local\Diagnostics
    .
    Always on the hunt for a bargain
  • susieb
    susieb Posts: 1,512 Forumite
    1,000 Posts Combo Breaker
    ==================== Find3M ====================
    .
    2012-02-27 09:49:53 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-01-31 12:44:20 279656
    w- C:\Windows\System32\MpSigStub.exe
    2012-01-03 18:03:32 91648 ----a-w- C:\Windows\System32\SetIEInstalledDate.exe
    2012-01-03 17:47:57 525544 ----a-w- C:\Windows\System32\deployJava1.dll
    2011-12-14 07:11:03 2308096 ----a-w- C:\Windows\System32\jscript9.dll
    2011-12-14 07:04:30 1390080 ----a-w- C:\Windows\System32\wininet.dll
    2011-12-14 07:03:38 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
    2011-12-14 06:57:28 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-12-14 03:04:54 1798656 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2011-12-14 02:57:18 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-12-14 02:56:58 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2011-12-14 02:50:04 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    .
    ============= FINISH: 8:56:24.42 ===============
    Always on the hunt for a bargain
  • susieb
    susieb Posts: 1,512 Forumite
    1,000 Posts Combo Breaker
    I can see several error messages on the attach file just starting from yesterday, I know it sayes dont post these, but thought I would mention it.
    Always on the hunt for a bargain
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    You can post it, it's just that some forums like you to zip it and post the .zip file as an attachment.

    I'll take a detailed look later but initially I can see traces of Avast, in particular it's webrep toolbar.

    You can try disabling it and see if that helps.

    http://windows.microsoft.com/en-GB/windows7/How-to-manage-add-ons-in-Internet-Explorer-9
  • m5rcc
    m5rcc Posts: 1,544 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Easy solution: use neither IE nor Avast!
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    They've removed Avast.... do try and keep up. ;)
    so downloaded the removal tool and delted avast. Putting MS security essentials on instead.
  • susieb
    susieb Posts: 1,512 Forumite
    1,000 Posts Combo Breaker
    webrep is already disabled as an add on
    Always on the hunt for a bargain
  • susieb
    susieb Posts: 1,512 Forumite
    1,000 Posts Combo Breaker
    ==== Event Viewer Messages From Past Week ========
    .
    08/03/2012 06:12:43, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
    08/03/2012 06:09:42, Error: Microsoft-Windows-Kernel-Processor-Power [35] - Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
    07/03/2012 20:17:17, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    07/03/2012 20:14:49, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:47, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    07/03/2012 20:14:47, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    07/03/2012 20:14:47, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    07/03/2012 20:14:46, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    07/03/2012 20:14:31, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    07/03/2012 20:14:25, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    07/03/2012 20:14:05, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    07/03/2012 20:14:01, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    07/03/2012 20:08:52, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    07/03/2012 20:04:05, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    07/03/2012 17:32:53, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000074 (0x0000000000000002, 0xfffff880030edae0, 0x0000000000000002, 0xffffffffc000014c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030712-31059-01.
    07/03/2012 17:24:29, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    07/03/2012 17:23:59, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
    07/03/2012 17:21:47, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
    07/03/2012 17:21:47, Error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    07/03/2012 14:08:22, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
    .
    ==== End Of File ===========================
    Always on the hunt for a bargain
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Post the rest of attach.txt for me - thanks.
This discussion has been closed.
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