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RBS loans and ppi help/advice needed

hello all, looking into claimin back ppi from RBS, ive had 3 loans that im sure ive had ppi with, they have been settled, and they ended in, 06,08,11 now i dont have the details of these loan account, numbers sort codes etc, ive been in branch today and tried to get some details, but that failed as they werent very helpful, how am i likely to be able to get these details? also whats the best way of doing this, using a company or doing it on my own? any help and advice would be greatful
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  • dilus
    dilus Posts: 1,046 Forumite
    mikehobbs wrote: »
    hello all, looking into claimin back ppi from RBS, ive had 3 loans that im sure ive had ppi with, they have been settled, and they ended in, 06,08,11 now i dont have the details of these loan account, numbers sort codes etc, ive been in branch today and tried to get some details, but that failed as they werent very helpful, how am i likely to be able to get these details? also whats the best way of doing this, using a company or doing it on my own? any help and advice would be greatful

    Hi Mike,
    You will probably have to SAR them, pay a one off fee of £10 and they have to send you any details they hold on you within 40 days. As the loans were all ended on or after 06 they should come up with account numbers, especially the most recent one.
    A good SAR template here (1st post by dreamer)

    https://forums.moneysavingexpert.com/discussion/1475553

    Add your details to it

    Once you have an account number you can fill in a questionnaire.

    PLEASE do not use a claims company, they can do no better than you and often take longer and will charge you at least 25% + vat for doing nothing more than posting your questionnaire for you :mad:
    Successes
    Sainsbury's/BOS £6,400 Paid :)
    MBNA £3,600 Paid :)
  • mikehobbs
    mikehobbs Posts: 37 Forumite
    for a SAR can you use postal orders? i dont use cheques
  • mikehobbs
    mikehobbs Posts: 37 Forumite
    also in the template it has account numbers, can i just put my current account there and they will find all my previous loan accounts from that? as i dont know my loan account numbers
  • mikehobbs
    mikehobbs Posts: 37 Forumite
    where will the questionnaire be?
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    mikehobbs wrote: »
    for a SAR can you use postal orders? i dont use cheques

    Yes you can.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    mikehobbs wrote: »
    also in the template it has account numbers, can i just put my current account there and they will find all my previous loan accounts from that? as i dont know my loan account numbers

    Try your bank for the account numbers if you paid by DD, the account number should be there, if you have internet banking look at your DD list.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    You could get a free trial of your credit report, this will show either the full account numbers or the last four digits that you can use.
  • mikehobbs
    mikehobbs Posts: 37 Forumite
    thanks! ill get looking
  • mikehobbs
    mikehobbs Posts: 37 Forumite
    tried DD list, my last settled one is ther but no details on it
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