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lolly5648
Posts: 2,257 Forumite
I am on the Plusnet pay as you go deal. Does anyone know if they charge you for leaving and do you have give one months's notice? I cant find their terms on their site.
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There have been a lot of deals with deferred installations costs etc. The best thing is to log into the cutomer portal and raise a ticket. You can find this under "Ask a question".0
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You always have to give them one month's notice - see section 23:
http://www.plus.net/info2/legal/index.html
If you have deferred the start up costs (ie paying them monthly over 12 months), then you have to pay these if you leave during the first 12 months see sections 6 & 7:
http://www.plus.net/info2/legal/bb_basic_terms.shtml0
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