Virgin Media price changes?

kajstring24

I received an email from VM shortly before the new faster speeds were advertised saying that monthly prices are due to be reduced for some customers, but since this I've seen nothing and heard nothing.

Can anyone shed any light on this? I'll dig out the email and put it here when I find it. I do plan to ring CS about this but I wanted to see if anyone else was aware of this?

kajstring24

Apologies, I need to reword that. There was an email sent in error about the speed increase and I got this email after as the speed change didn't apply to me (I can't get fibre optic in my area).

ello there,

Oops! That last email, 100Mb Broadband Announcement, was sent in error.

Please ignore this, and rest assured current Virgin Media Cable Broadband customers will be receiving some good news about their!broadband in the next 2 weeks. We apologise for any inconvenience caused.

The Virgin Media team

What I want to know is what this 'good news' is, because I'm pretty sure my speeds dropping at peak times isn't that!

twigletcaz

We received a letter the other day saying ours is going up by £4.50 a month. We are on the combined TV/telephone/broadband package (I think it's XL/L/L).

peter999

People should complain about these extortionate price increases.

My cost is going up by over £3.50/month !

peter999

kajstring24

peter999 wrote: »

People should complain about these extortionate price increases.

My cost is going up by over £3.50/month !

How odd, I've heard nothing about my cost going up, been closely monitoring my bill with no change. Is it meant to apply to all customers?

peter999

kajstring24 wrote: »

How odd, I've heard nothing about my cost going up, been closely monitoring my bill with no change. Is it meant to apply to all customers?

Your thread title is "Virgin Media price changes?"

Prices are going up from 1 April, you should have letter or maybe email informing you.

peter999