MSE News: Santander launches cashback current account

Scrounger

innovate wrote: »

Or reduce it to £1? Or scrap it entirely?

I like the sound of that, particularly the second bit. :beer:
Scrounger

telephoto

I just came across this option - as an existing Santander customer (with old A&L advantages) it sounds good, but there is one make or break question that has been mentioned before, but not answered:
If I change the account to 123 does anyone know if can I still use the local post office for deposits and withdrawals?
(Not every-one goes near a Santander branch office every day!!)

innovate

Just keep your existing account if you want to be sure you won't lose your Post Office facilities, and open a new 123. You used to be able to get cashback from TCB doing that; not sure it is still on offer.

ses6jwg

telephoto wrote: »

I just came across this option - as an existing Santander customer (with old A&L advantages) it sounds good, but there is one make or break question that has been mentioned before, but not answered:
If I change the account to 123 does anyone know if can I still use the local post office for deposits and withdrawals?
(Not every-one goes near a Santander branch office every day!!)

I believe that you can as when you upgrade the card number remains the same.

However be aware that when your card expires, or if it is lost/ stolen, and your card number changes, you will likely lose post office access

clasper

telephoto wrote: »

I just came across this option - as an existing Santander customer (with old A&L advantages) it sounds good, but there is one make or break question that has been mentioned before, but not answered:
If I change the account to 123 does anyone know if can I still use the local post office for deposits and withdrawals?
(Not every-one goes near a Santander branch office every day!!)

hi there im a member of staff and alas no, once your old A&L card expires you can no longer use post office - however if you have an account already the plus is you can just trasnfer it into 123 account cx

Ultrasonic

clasper wrote: »

...once your old A&L card expires you can no longer use post office...

Out of interest, will that be true for all customers, or just those that switch to a new current account?

telephoto

Thank you for comments.

One point: Our account cards are now showing Santander and not A&L, but we can still use the local sub PO

innovate

Just guessing from what online searches yielded in 5 minutes - could be that business and basic current accounts will continue to have Post Office access, but not the 1-2-3 current account.

nollag2006

I moved from FD to A&L (Santander) about 5 years ago to avail of a large interest free overdraft and changed back to FD a few years later.

I had problem after problem with them. Their telephone banking staff are just appalling, and whenever you go to a branch to sort something out they try to flog you some product or other.

Ultrasonic

nollag2006 wrote: »

I had problem after problem with them. Their telephone banking staff are just appalling, and whenever you go to a branch to sort something out they try to flog you some product or other.

My experience is basically the opposite: the branch staff tend to be hopeless but the telephone banking staff I've dealt with have been good. Luck of the draw I guess!