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Argh - Just started 24mo contract to get HTC smartphone and it's broken

lawrieandnicky
Posts: 7 Forumite
in Mobiles
Gutted - does anyone know if they have to replace it?
It recommended i install a new update, I did and then phone turned off and hasn't been working since. Tried factory reset but it seems completely kaput.
Gutted - only got it three weeks ago. They have to replace , right?
<<panic>>
It recommended i install a new update, I did and then phone turned off and hasn't been working since. Tried factory reset but it seems completely kaput.
Gutted - only got it three weeks ago. They have to replace , right?
<<panic>>
0
Comments
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lawrieandnicky wrote: »Gutted - does anyone know if they have to replace it?
It recommended i install a new update, I did and then phone turned off and hasn't been working since. Tried factory reset but it seems completely kaput.
Gutted - only got it three weeks ago. They have to replace , right?
<<panic>>
HTC will fix it.0 -
... and breath....
really? thank you. feeling lots better, was terrified i'd just spudded a fortune.0 -
HTC will fix.
They are getting VERY quick at repairs at the moment - my Desire Z was delivered to their repair centre on Monday morning and I got it back again on Tuesday!!!
Yes, I do mean the next day, not the next week!
It was my own phone and not an exchange as well!British Ex-pat in British Columbia!0 -
lawrieandnicky wrote: »... and breath....
really? thank you. feeling lots better, was terrified i'd just spudded a fortune.
2 Options, take it back to where you got it, or phone HTC directly0 -
i feel so much better now. will drop it in at the 3 shop tomorrow.0
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