Netbook issue

bigfoot125

the screen is black and keeps counting down and goes round in a loop, i am advised to recover disk, i have one here from msi but no dvd drive so i need to do it somehow, any ideas, i do not have external drive by the way

thanks

Figment

Can you be more specific about this countdown you're seeing please. If there is a message of any kind, the exact text would help.

Also, make and model of netbook?

Lifeforms

unfortunately I think your only option is to get hold of one. Certainly the easiest way to do it. You can get them around £20-30 from ebay (outlet shops from likes of currys, e-buyer, etc) or actual computer shops online, or if you wanna pay over the nose, but have it in your hand tommorow, from PC world, and comet, currys etc. Argos have some from £39.99.

If you know someone with a netbook, they might have one.

Also make sure the recovery disk you have is the right one for the netbook. Usually you have to create it yourself, unless you bought the disks when you bought the netbook (or occasionally are available to download/create from the web/extremely rarely!)

Figment

Most netbooks have a recovery partition.

bigfoot125

the model is msi u100 notebook, i now have a external drive, i run recovery disk and i now get blue screen saying it closed down to prevent damage to computer, if this is first time please shutdown pc or test hard drive, i keep doing this and it goes round in a loop again.

Any help is appreciated

thanks

TakeThis

bigfoot125 wrote: »

the model is msi u100 notebook, i now have a external drive, i run recovery disk and i now get blue screen saying it closed down to prevent damage to computer, if this is first time please shutdown pc or test hard drive, i keep doing this and it goes round in a loop again.

Any help is appreciated

thanks

i run recovery disk

Does this mean that you did a full factory restore?

bigfoot125

TakeThis wrote: »

Does this mean that you did a full factory restore?

hi i did get a message to reset all settings but after saying yes it goes to the blue screen so never got that far to complete restore, really frustrating!!!

thanks

bigfoot125

now no blue screen just the same black screen with the same old msg,, it reads as follows



We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

thanks

thanks

sonstream

bigfoot125 wrote: »

now no blue screen just the same black screen with the same old msg,, it reads as follows



We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

thanks

thanks

Have you tried last known good config?? and have you installed any updates before geting this message ? and what version of windows is it ?

bigfoot125

sonstream wrote: »

Have you tried last known good config?? and have you installed any updates before geting this message ? and what version of windows is it ?

no updates as far as i am aware,its my daughters netbook, tried the last config, same screen, its windows xp , got the external drive and tried loading the recovery disk from msi but no joy, maybe a bit more wring here

thanks

sonstream

bigfoot125 wrote: »

no updates as far as i am aware,its my daughters netbook, tried the last config, same screen, its windows xp , got the external drive and tried loading the recovery disk from msi but no joy, maybe a bit more wring here

thanks

ok on the bottom of the lapop should give you a product key does it say if it's xp home or professional ?