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PPI Reclaiming Discussion Part 5

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  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    HI all, i recently received my original T & C's from my CC company Capital one, it does show my signature next to the agreement of accepting PPI and they claim that due to this agreement they cannot repay my premiums! i am adamant the PPI was mis sold to me under the circumstances that for me to qualify for A CC from capital one i had to take PPI due to my previous credit history! what do i do now and where do i stand?
    Look here for reasons for mis sell
    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2
    Use the ones that apply to you and ask them to reconsider the claim, did you get this card over the phone?, if you did then you could ask them to listen to the recording that you had to take this ppi or no card.
    If it was not done over the phone just ask them to reconsider or you will take this to FOS.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    kayla wrote: »
    Hi, just wanting some advise please. I took out a loan in 2005 and settled in 2006 with citifinancial, we had been mis-sold ppi, they told us we couldn't have the loan without the ppi. Anyhow i have decided to make a claim. I dont have my t&cs or loan agreement so i went on to equifax for details. I have also phoned citi and they gave me my full account number and address so i can claim in writing, he also told me i did take out ppi ( which i already knew). Do i still have to send a letter for my loan agreement or can i just send a letter stating i want to start a claim. I'm very confused on what to do next, please help. thanks!

    You can put the claim in, you only need the account number and reasons for mis sell

    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step2

    One reason that is not on the list, is if the ppi was put on at the start of the loan and you paid this back over term with interest and you only made one monthly payment to the loan that included the ppi.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Rodz85 wrote: »
    I work for a bank and took out a staff rate loan with them in 2007 and PPI was included on this. I then consolidated my overdraft into this in 2010 and PPI was also included on this (although this time I'm sure I wasn't asked!)

    As the terms of the loan would change if I lost my job (due to it being a staff rate product), does that make the PPI pointless and therefore make me eligible for a claim?

    Thanks
    Not sure about this to be honest, you would have to ask at work about this, you would also need other reasons for mis sell i would think.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    The letter does say that because I still have a financial commitment to HFC bank the amount of redress paid to me is subject to the status of my account. If there is any residual balance this will be sent to my bank account. Does this mean that when they send me my money the will take into account any arrears I have paid off before the money is sent out?
    I'm not certain what you're asking here. The Bank are within their rights to use your redress to pay for any outstanding arrears on your loan or credit card. Obviously if you've been reducing the amount of arrears, then that will automatically reduce the amount they take from your ppi refund.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 5 March 2012 at 9:33PM
    amersall wrote: »
    One reason that is not on the list, is if the ppi was put on at the start of the loan and you paid this back over term with interest and you only made one monthly payment to the loan that included the ppi.
    Since front-loaded ppi is apparently the most commonly upheld complaint, why is it so conspicuously absent from the Main Site's checklist I wonder?
    Also, can't it also be deemed front-loaded when it's paid for separately each month and still incurs interest?
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    fido90 wrote: »
    Hi, I am a newby and wondered if anyone has any advise for my claim.

    I have had a Letter back from Lloyds, stating they have no information to support the loan being taken out. I had sent some statements to Lloyds showing the Loan amount, of £10,000, PPI just over £2000.

    However, due to the passage of time, end of 1998 when the loan was taken out, they state there is not enough information, an absense of detailed records to support this and even if there was they may not be able to offer the correct settlement. They have no way of knowing when the loan was settled. Even though the statement shows this in black and white.

    Instead, they offered an average of £1200, plus some interest. But I don't think it is that fair an offer.

    Over 60 months on £10000, a total of just over £16,700 was paid in total.

    I have now found some more statements, yearly interest statements, and statements that clearly state 'loan' interest rate.

    I am interested to know what should be a fair settlement for reclaiming PPI on this Loan. And should I further persue this matter.
    This will depend on the ppi monthly payment and if you settled early or it went to term end.
    The whole ppi was just over £2000, what does the goodwill gesture in total come to?, to say they cannot find the loan details, this is a good offer.
    If the loan went to term end what was the total ppi with interest?.

    You can reject the offer if you want or take this to FOS (the wait there is months) without the agreement the FOS will hold with the offer you have been made.
    You could SAR this
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step2
    And they have 40 days to respond, this may throw the agreement up but it may not.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    JamieB1985 wrote: »
    Hello all,

    I have my Credit Card number from MBNA, i no longer have the card (Paid it off) however i believe i was paying ppi, shall i send them a letter stating that i believe i been ppi when i should have been (i.e had good sick pay at work etc) or jus put a FOS questionaire to them?

    All help will be very appericated.

    Good luck all.

    Ring them if you think you were mis sold

    http://www.mbna.co.uk/protection-security/payment-protection-insurance-complaints/index.php
    Have your reasons ready
    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 5 March 2012 at 9:59PM
    harrpau7 wrote: »
    Does anybody have an e-mail address for a higher up at Bank Of Scotland (not Royal Bank Of Scotland as apparently they are 2 different banks)? Got a PPI claim in and they are messing me about a little bit.

    Thanks

    Google ceo email look for " Lloyds" Mr osario.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I had an Asda credit card I took out either in 2004 or 2005. I closed the account last year but still have a couple of old statements which show I was paying a "Payment Protection Premium".

    I was unemployed (medically retired) when I got this card and suspect I was mis-sold PPI when I got the card.

    Can I put in a claim for this even though I have closed the account? Also when I took out the card it was run by GE Bank however over the course of time Santander took it over so who would I have to submit a claim to?

    Thanks for any advice/thoughts.

    Look here for reasons for mis sell
    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2

    If any/all apply to you then put a claim in.
    http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210607166846&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hi Forum,
    Just a quick update about my claim from Benefitial Finance.

    I received a without prejudice save as to costs letter which says they are upholding part of my claim. In the offer letter they give me the choice of maximum cash refund or a reduction in account balance. The maximum cash refund takes into account the arrears on the account but the amount of arrears is wrong as it includes the months payment. this is because I pay my account on the last working day of the month but at the beginning of the month they add the next month's amount onto my account. The letter does say that because I still have a financial commitment to HFC bank the amount of redress paid to me is subject to the status of my account. If there is any residual balance this will be sent to my bank account. Does this mean that when they send me my money the will take into account any arrears I have paid off before the money is sent out.

    Thanks for advice in advance.
    Blackpoolguy
    They will address the arrears first, they will take the months payment that is due off the redress and then they should refund it back to you, it is possible they will see this before they reduce your account.
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