Refused to register with GP!!!

Mishomeister

After moving homes around 2 months ago I have developed a medical condition so decided to get myself registered with local GP in order to get it sorted. I have found closest medical centre to my house and went there to register. As I knew I would need some ID on me I took my EU passport, my UK Drivers license with my new address on it, credit card bill and current account statement. O arrival IO was however given a list of ID&VA they would accept. On address verification part of their checklist it states that they would only accept a utility bill, council tax bill or a landline telephone bill.

As i live in a shared accommodation I don't pay any utilities and therefore found that extremely insulting that this medical centre would only accept people who pay bills as their patients. These medical centere exists thanks to taxpayers money they get and yet they would discriminate against: People living with parents, house sharers, people living with spouse with utilities being in a name of spouse, homeless people and people who have gone paperless billing.
With myself being a bank employee the documents listed above would be sufficient to open an account or even get a mortgage but yet not sufficient to register with that stupid medical centre. I was wondering if there is any official body I could complaint to about this (NHS perhaps?)? As due to my work the next time I will be able to go and register somewhere else is in a week meaning I will have to live my illness progressing for a week god knows where to.

looby75

your best bet would be to register as a temporary patient and then ask to speak to the practice manager and explain your situation about living in a shared house and not having any bills in your name. I can't believe you will be the only person in that situation.

Torry_Quine

How far are you from your old practice as you're still registered with them presumably? If too far away could you phone and get advice that way.

No help now but this is why you should register with a doctor before you need them.

boobies

Contact your local PCT, they will find you a doctor to register with. No point in making a complaint, all that will do is get you a name as a difficult patient.

Mishomeister

boobies wrote: »

Contact your local PCT, they will find you a doctor to register with. No point in making a complaint, all that will do is get you a name as a difficult patient.

What does abbreviation PCT stands for? With myself being a taxpayer the only way I could make these people to review their policies is through an official complaint

browneyedbazzi

Have you tried looking for a walk-in centre for the urgent issue?

I moved recently and had to wait to have a bank statement etc through at my new address before I could register with a GP here...I needed to see a doctor before I was able to get it sorted and after a quick google I found a walk in clinic that had convenient opening times. I expected to sit around waiting hours to be seen but I was in and out in 20 minutes

browneyedbazzi

Oh, PCT stands for Primary Care Trust and they are the local body responsible for administering health services in your local area. Have a look on nhs.uk to find local contacts etc.

wealdroam

Well OP, nowhere in that rant did you actually state that they refused the id you had with you.

All you have told us is that they "gave you a list of id they would accept".

Did you even ask them if if what you had was suitable?

As for being "extremely insulted", prepare yourself for a rough time through the rest of your life.

wealdroam

Mishomeister wrote: »

With myself being a taxpayer the only way I could make these people to review their policies is through an official complaint

Is that the only way taxpayers can get things done?

What a silly statement.

Mishomeister

wealdroam wrote: »

Well OP, nowhere in that rant did you actually state that they refused the id you had with you.

All you have told us is that they "gave you a list of id they would accept".

Did you even ask them if if what you had was suitable?

As for being "extremely insulted", prepare yourself for a rough time through the rest of your life.

I did ask them if documents I had on me were sufficient and receptionist said no I need a bill. So please ask first before making YOUR SILLY assumptions

boobies

Mishomeister wrote: »

What does abbreviation PCT stands for? With myself being a taxpayer the only way I could make these people to review their policies is through an official complaint

Primary Care Trust, they have responsibility for ensuring everyone has access to primary care.

Your attitude is your biggest barrier here. Rather than complaining and wittering on about being a tax payer, ask the right questions and you will get the help that you need.