Courier charge after 3 months>?

Mupette

pendulum wrote: »

They might have messed up with the measurements, but so did you. Why do you think it's OK to be angry at them despite the fact you did the same thing?

Your revised measurements of 4[FONT=&quot]3 x 49 x 56 cm are extremely small for a dog box. I keep a measuring tape in my desk and I've just got it out. To fit a dog inside that, well, you're talking a dog less than the size of a cat. My cat box is at least twice as big as that. You'd struggle to fit a poodle inside there. I think the same as the courier did, you're doing something like measuring in inches thinking it's CM.

Edit: And that's the external size of the package, including exterior packaging etc. The actual room inside for a dog would be even smaller! :eek:
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The dog crate was actually for my dog when he was a puppy, of course he isn't going to fit into it now his is a fully grown dog, my parents had just got a new puppy and wanted a crate, and it was cheaper to send them mine.

So don't panic and think i was cruel to shove my dog in there, it was only used when he was a tiny little pup for crate training, and had been packed away for 3 years.

ThumbRemote

visidigi wrote: »

administration takes quite some time with these things, problem with couriers is the flow is never ending - and plenty of 'complaints' get made about the most stupid things, resulting in honest administration tasks such as this taking much longer than they ever should...

None of which is the customers problem.

visidigi

I never said it was, but It was meant to show the company concerned had not broken any legal rules in taking 2.5 months to reply.

bod1467

I think you missed the word Not.