Windows woes

beefster

Its Vista.
Not restored to factory settings. ........"do a system restore to a few days ago,"

tried uninstalling BT netprotect - I get a pop up saying "Mcafee UI host has stopped working" and not a lot else happens

Everything is taking forever... lol

robmar0se

beefster wrote: »

Its Vista.
Not restored to factory settings. ........"do a system restore to a few days ago,"

tried uninstalling BT netprotect - I get a pop up saying "Mcafee UI host has stopped working" and not a lot else happens

Everything is taking forever... lol

then download and run MCPR

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe.

Try running stages 2 + 3 in safe mode = (click F8 during the boot and select safemode with networking....)

Naf

Oh.
Vista.
Three options:
Upgrade to Windows 7
Upgrade to Windows XP
Scrap the whole thing.
All 3 equally viable options when it comes to escaping Vista.

beefster

robmar0se wrote: »

then download and run MCPR

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe.

Try running stages 2 + 3 in safe mode = (click F8 during the boot and select safemode with networking....)

Step 2.. Will not download even in safe mode as instructed??

"CCleaner Installer has stopped working!

Naf

beefster wrote: »

Step 2.. Will not download even in safe mode as instructed??

"CCleaner Installer has stopped working!

Install Malwarebytes first. I would also suggest a serious clean out of your installed programs - there's often all sorts gets in, especially where the inexperienced and/or kids are involved.

robmar0se

Try stage 3 then - in the meanwhile I will write up how to clean yr hard drive the long way....

robmar0se

To turn System Protection on or off for a particular disk

1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.
2. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
   – or –
   To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK.

Remove internet clutter - click on Internet Options in the Control Panel, and delete browsing history.

Remove temp files - - go to accessories in Programs, then click on "Run" - type %temp% in the run box (including percent signs), then OK - list of temp files is shown -delete as many as you can (those in use wont delete, but the rest can go without issues.

Empty recycle bin

Now try disk cleanup again in computer, c: properties, then clean disk - delete all entries,

How full is yr disk now?

beefster

Thanks Rob...
Brought it into work today... no internet connection but malwarebytes was already loaded so will try that and the clean up.

Cheers

beefster

Malwarebytes found a Hijack issue..

Malwarebytes Anti-Malware 1.60.1.1000
https://www.malwarebytes.org

Database version: v2012.02.28.03

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 7.0


28/02/2012 15:08:47
mbam-log-2012-02-28 (15-08-47).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 373191
Time elapsed: 2 hour(s), 23 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCR\.exe\shell\open\command| (Hijack.ExeFile) -> Data: "C:\Users\Kevin\AppData\Local\ksf.exe" -a "%1" %* -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

=========================

C Drive - 97.5MB free of 143GB

==========================

AVG scan found a corrupted file which it wont remove without my over ride as it is above 5MB

Currupted EXE file
SDK type - core

Potentially dangerous object
Name - Unconfirmed 6627. download

Not sure what this is?

2 others where moved to "Virus vault"

Size 36.3 MB
Created - ‎18 ‎February ‎2011, ‏‎20:11:24
Modified - 25 ‎July ‎2010, ‏‎15:56:37
Accessed - 18 ‎February ‎2011, ‏‎20:11:24



Any ideas welcome on next step.

Will move to clean up now.

robmar0se

From the info above, for whatever reason your system has less than 1% free space. Your challenge is to get this to a minimum of 15% - if its all stuff you need then perhaps you need more storage? You mention 143gb - this would imply a 160gb hdd with a perhaps a recovery partition? 160gb is small by modern day standards, even 4 years ago when you may have bought it. Could you just check in "computer" that there isn't another unused hdd partition? The worst case if you can't recover sufficient space, is that you either need an external hdd to offload the stuff not needed online, or buy a larger hdd, and clone the existing drive to it.